Customer Service High School
Resume:
Chanette C. Campbell
**** * ******** ** ? Phoenix, Arizona 85042 ? 602-***-****
*****************@*****.***
Objective: To obtain an entry level position in the customer service field
that provides opportunity for growth and development.
Education: Mountain Pointe High School Phoenix, AZ
High School Diploma, May 2012
Mesa Community College Mesa, AZ
Public Relations
. Fall 2012 - Present
Work Experience:
2008 - 2009 Arizona Informant Newspaper Phoenix, AZ
Office Assistant
. Clerical work, answering phones, subscription filing and
logging,
Publication proof reading and archiving
2010 - 2012 DaiChaTre' Public Relations, LLC Phoenix, AZ
Event Assistant
. Assisted with event planning, vendor check-in, greeter at
Sponsor receptions, event set-up and tear down, raffle
display
2011 - 2012 Footlocker Scottsdale,
AZ
Cashier
. Provided great service to all customer by maintaining a
friendly attitude
. Maintain accurate records of the sale of goods and
services
. Received the amount of purchase in form of cash, check,
cc, debit card
. Resolve complaints from customers when applicable
. Perform sorting, counting and wrapping currencies and
coins
Temporary Wage Works Tempe, AZ
Customer Service Rep
. Received Inbound phone calls
. Monitored three different screens
. Medical insurance
. Multi-task by performing tactical and detailed
transactions in customer's accounts
. Meet and maintain call quality goals based on, call handle time,
efficiency, and quality of customer service provided to the customer.
Present NAACP Office Phoenix, AZ
Office Manager
. Answering Incoming phone calls
. Filling paperwork
. Reviewing memberships
. Creating Invoices
. Gathering and/or Sorting through postal mail
Computer Skills
. Proficient with Microsoft Word, Excel, and PowerPoint, and
Internet
Honors, Awards and Recognition:
. Arizona Junior Statesmen of America (JSA) Best Speaker Award,
2008
Interests / Activities
. Member of Mountain Pointe High School Yearbook Committee
. NAACP Youth Council President, 2008 - 2012
. NAACP National Youth Works Representative, 2008 - 2010
. Arizona Junior Statesmen of America (JSA) Convention Chair -
2010
. JSA Phoenix Chapter President - March 2008- June 2009
References:
Councilman Michael Johnson
City of Phoenix
200 W. Washington Street, Ste 1200
Phoenix, AZ 85007
Rev. Oscar Tillman
Maricopa County NAACP
1818 S. 16th Street
Phoenix, AZ 85034
Dr. Karen Hardin
Mesa Community College
1833 West Southern Avenue
Mesa, AZ 85202
Karen Prosser
Junior Statesmen of America
800 S Claremont St, Suite 202
San Mateo, CA 94402-1450
Cloves Campbell, Publisher
Arizona Informant Newspaper
1301 E Washington St
Phoenix, AZ 85034
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