Systems Administrator / Network Specialist / IT
Resume:
Robert Kruse
Unionville, VA ***67
Home: 540-***-****
Cell: 540-***-****
E-mail: ********@*******.***
July 24, 2013
Dear Sir or Madam:
I am considering relocating to anywhere in the Virginia/D.C. area in the
near future, and am currently exploring job opportunities. As my resume
reveals, I have my Bachelor's Degree in Computer Science. I have more than
eight years of professional experience in desktops, laptops, servers,
cellular phones, tablets, networking infrastructures, and many other areas
of computers and information technology, in PC based, server based, and
real-time systems. I enjoy working in a high energy and high performance
work environment. I have done many internships and worked jobs in the
computer field and have acquired a great deal of knowledge, and I would
like to continue my progression and learning while establishing a
worthwhile career within this company. I am excited by the prospect of
working with an organization that is such a leader in innovation in my
field.
I have enclosed my resume for your review. I would like the opportunity to
meet and share more about my qualifications and the ways in which I can
contribute to the team. Thank you for your consideration.
Sincerely,
Robert Kruse
Robert Kruse
********@*******.***
8167 Everona Rd.
Unionville, VA 22567
OBJECTIVE
Experienced IT professional that has been consistently recognized for
technical troubleshooting skills and the ability to quickly learn and
master new technology. I work well both independently and with a team in a
fast-paced working environment. Seeking to partner with the right company
that will allow me the ability to grow and utilize my skills as well as
develop my career goals.
EDUCATION
ECPI College of Technology Manassas, VA
Graduated 12/2010
. Bachelors of Science Degree Computer & Information Science
3.4 GPA
Major in Network Security and Administration
. Transcript available upon request.
. Have completed multiple computer-related classes including Routing and
Switching, Network Security, Computer Applications, Web Interface
Design, Windows Client and Server, Active Directory, Business and
Management, Programming, Customer Service, IT Project Management, and
Database.
TECHNOLOGY SUMMARY
Selected Contributions:
. Consistently recognized for using cost-effective solutions to resolve
technical issues.
. Used a range of computer systems, languages, tools, and testing
methodologies.
. Built several dozen new computers for customers, configured numerous
routers in several different network topologies, diagnosed and
repaired any computer with an issue presented to me.
. Discovered and implemented the first case of how to pull important
information (CD keys, confidential information, etc.) off of a hard-
drive that had been physically damaged beyond repair) within the
company.
. Dealt with numerous hardware and software repairs and trained interns
on repair strategies.
. Remain (to this day) up to date with all new technologies, operating
systems, software, and hardware that are implemented in to the
computer field.
Certificati CompTIA A+
ons:
Systems: UNIX, Windows 9X/NT/2000/XP/Vista/7, Novell NetWare, Mac OS,
Linux
Languages: Visual Basic, SQL, HTML, C++, Java
Software: MS Project, MS Visio, MS Office Suite
Training: Took specialized courses in Computer Math and Foundations of
Technology
INTERNSHIP EXPERIENCE
Technology Advancement Group Dulles, VA 11/2010-
12/2010
Tactical Production Technician Internship
. Built sub-assemblies and systems using cutting edge technology and
according to military standards.
. Utilized the best commercial practice methods associated with the
preparation, soldering, cabling, and assembly of systems.
. Accurately completed all paperwork required to insure compliance with
company policies and procedures.
. Maintained the cleanliness and overall organization of the work area.
Hornet Technologies Orange, VA
8/2005-6/2008
Intern
. Went through Beginning Internship 1&2, Advanced Internship - Survey,
Advanced Internship - Diagnosis and Repair, and Advanced Internship - A+
Preparation.
. Effectively learned how to build, repair, and diagnose problems on a
machine physically, as well as how to diagnose problems within Windows
95/98/ME/NT/XP/Vista software environments.
. Developed the ability to diagnose and repair computer peripheral devices
such as monitors and printers.
. Learned to handle troubleshooting scenarios, promoted to lead intern and
helped train other interns.
EMPLOYMENT HISTORY
CBAI & Associates Fredericksburg, VA
4/2011-7/2013
Systems Administrator
. Build, configure, test, maintain, and repair computer systems, network
infrastructure, cellphone equipment, and all other electronic
equipment used within the company. Monitor and track current equipment
in use within the company, coordinate equipment rollouts within the
company, and manage the CBAIA server and webpage.
Nexicore Everywhere, VA
3/2010-12/2010
Computer Technician
. Drive to customers' homes/job sites throughout Virginia to evaluate
and repair desktop computers, notebook computers, and television sets
on a variety of levels. Provide professional, dependent, top quality
repairs for warranty companies including Sony, Phillips, Dell,
HP/Compaq, and many more directly. Jobs are done on a per contract
basis for the company.
HT Depot/Mount Direct Chantilly, VA
2/2010-7/2010
Support Technician, Sales Representative, Master Technician, Cashier
. Provided customers with information regarding products, including
detailed information of each product, how it works, its strengths and
weaknesses compared to other products, and more. Provided customer
service on the telephone with customers that have questions or
problems with our products. Ability to show and sell products in both
the Internet, and showroom floor atmospheres. Ability to speak
clearly, concisely, and communicate well with customers. Service and
repair products in a variety of conditions. Properly package and ship
products to customers from a warehouse location.
Warplay, Inc. Locust Grove, VA
8/2008-6/2010
Referee
. Provided customers with quality service while maintaining a degree of
professionalism and safety while on the field. Interacted with
customers in order to ensure full understanding of rules and equipment
and help them in troubleshooting problems with their equipment.
Sheetz, Inc. Locust Grove, VA
7/2007-2/2010
Sales Representative
. Provided total customer focus and excellent customer satisfaction
rates, provide customers with fast friendly service and quality
products, perform all job related functions while working in
foodservice and sales counter areas of the store, and be people-
oriented, self-motivated, dependable, and able to work in a fast-paced
environment.
REFERENCES AVAILABLE
Professional references are available upon request.
Contact this candidate