Accounting Customer

Lucinda Johnson *

LUCINDA JOHNSON

**** ********** **** **. 770-***-****

Acworth, GA 30102 ******@*****.***

Accounting Assistant

Over ten years experience in compiling and maintaining:

Accounts Receivable

Accounts Payable

Reconciliation

Analyze collections and accurately reports AR related accounts and other accounts as

assigned.

Prepares monthly reports as assigned; identifies delinquent accounts and work accounts.

Investigates and resolves general ledger variances and answer questions.

Communicates with all level of staff regarding analysis findings.

Computer Proficiency: Accounting Software, Spreadsheets, Microsoft Office, AS400, JD

Edwards, Oracle, Elevation, and Great Plain, Peachtree Accounting

Effectively managed financial accounts of companies with over 5.5 million in annual sales.

Experience

ThyssenKrupp Elevator Kennesaw, GA 2008 - 2012

Accounts Accounting Coordinator/Collector

Managed cash applications, making sure all cash receipts are applied properly

Collaborated with other departments to resolve issues related to customer accounts

and provide necessary documentation to customer to facilitate prompt payment.

Performed maintenance renewal of contracts, escalate account, update account

Assured all customer credits are valid and reconciled on a monthly basis

Managed aging reports monthly with all notes for amounts over 30 days in seven

systems

Billed repair invoices in customer system weekly

Billed consolidated invoices for maintenance by the 25th of each month

Reviewed general ledger monthly. Retain maintenance DSO Goal at 20 days

Uphold Repair DSO Goal at 60 days

Managed 26 customer with equipment range from 21 to 280 in various locations

Managed a portfolio of accounts in excess of 1 million each

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Worked closely with regional manager and branch managers to keep them informed

of any issues.

Follow-up on all collection calls and correspondence.

Georgia Pacific Atlanta, GA 2007 - 2008

Accounting II

Managed an account portfolio of 5.5 million

Applied checks to these accounts

Resolved issues with short pay and over payments

Process ACH payments

Process credit card payments

Research chargeback before issuing credit

Gordon Document Product Marietta, GA 2005 - 2006

Accounting Assistant

Made collection calls and sent email and /or letter to delinquent accounts

Investigated and resolved overpayment and deductions on customer accounts

Resolved issues with vendors and sales representatives

Provided necessary documentation to customer to facilitate prompt payment

Maintained customer records as specified by policy and management

Processed credit card payments

Identified slow paying accounts and flagged them

Encouraged all customers to pay within established payment terms.

Prepared accounts payable invoices for payment, ran checks, mailed checks and

reconciled payable accounts

ATC Healthcare Services Lake Success, NY 1999 - 2002

Lead Collector

Minimized 90+ days aging, maximized cash collections interacted routinely with

branch’s documents and schedule all collection activities with timely follow-up.

Identified bad debt potential and worked special projects as needed. Also trained

collection staff.

Education

North Metro Technical College Acworth, GA 2002 - 2005

Diploma - Accounting

Related Courses and Skills: Principal of Accounting I, II and III. Payroll accounting and Personal

Administration for Supervisors

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