Sales Quality Assurance

CARLOS I. MENDOZA

770-***-**** ( *********@*******.***

PO Box 679 Fairfield, CA. 94534

RESULTS-DRIVEN PERFORMANCE WITH PROGRESSIVE INTERNATIONAL HRBP-HRIS (SALES

AND MANUFACTURING) EXPERIENCE AREA, ACROSS VARIOUS PROFESSIONAL INDUSTRIES

WITHIN THE CARIBBEAN AND LATIN AMERICA REGION. SHARP KNOWLEDGE AND

EXECUTION OF HR OPERATIONS IN COMPLIANCE WITH ALL APPLICABLE US LAW,

STANDARDS AND REGULATIONS INCLUDING STRONG DATA AND EE ANALYSIS, WHICH

INCLUDE THE ABILITY TO ANALYZE AND INTERPRET DATA AND HR SHARED SERVICES

FUNCTIONS. TALENT DEMONSTRATED IN BENEFITS AND COMPENSATION ADMINISTRATION,

EXPERIENCE LEADING AND GUIDING TEAMS OF MULTI-CULTURAL INDIVIDUALS. ADEPT

AT ESTABLISHING AND MAINTAINING EFFECTIVE CUSTOMER RELATIONSHIPS DRIVING

BUSINESS RESULTS WHILE ENHANCING MY PROFESSIONAL EXPERIENCE. PROVEN

PROFICIENCY WITH MICROSOFT OFFICE SUITE, MS DYNAMICS GP - INVENTORY

MANAGEMENT & SAP HCM 4.6 AND 6.0 USAGES. AVAILABLE FOR RELOCATION.

HR EXPERTISE

. Internal regional comps & benefits consultant

. SAP HCM Full cycle Implementation Lead, User acceptance testing,

functional consultant & end users trainer.

. Merit & performance management

. Job and market analysis - pricing

. Strong data analysis and reporting

. Policies, Practices, Procedures & Guidelines Management

. Organizational readiness & communications

. Rewards and recognition programs

. Managerial courage.

. Employee relation & Investigations.

. International operations Integration & merges

. In / out-bound Immigration affair

. Statistical summaries and reports preparation

. Projects leading, planning and budgeting

COMPETENCES

. Maintain, troubleshoot, and suggest system-programming changes to ERP &

HR systems

. Excellent communication (listening, written, and oral) and interpersonal

. Innovator and proactive

. Ability to create and run ad-hoc query reports.

. SOX compliance & business acumen

. Priority setting, action oriented and drive for results

. Ability to work creatively and analytically in a problem-solving

environment

. Excellent team player and able to build high performance teams

. Exceptional leadership and management skills

. Experience with sales and manufacturing teams and compensation programs

. Dealing with ambiguity & learning in the fly

.

PROFESSIONAL EXPERIENCE

TRICORBRAUN - WinePak Division, Fairfield, CA.

2013 - Current

TricorBraun From its start in 1902 has grown to become a leading source of

rigid packaging and related services. WinePak division was founded in 1982

and its North America's leading wine bottle distributor, Today TricorBraun

Inc. includes more than 40 locations in North America and overseas.

QA Production Analyst

Quality Assurance Analysis performance while supporting Fairfield, CA

WinePak facility. Analysis of QA metrics behavior tracking and reporting.

Wine glass military sampling and AQL for all wine repack components.

Schedule and releases production orders per operational plan performance

and just in time process, Special projects management.

COMMSCOPE INC (Formerly Andrew Corporation), Reynosa, Mexico

2008 - 2013

A formerly independent manufacturer of hardware for communications networks

headquartered in Hickory NC & Joliet Il, acquired by CommScope in 2007. It

supports customers from 35 countries across APAC, EMEA, NAR and CALA, with

manufacturing plants in 12 countries, employing over 20,000 people.

HR Business Partner (HRIS Implementation Lead)

Supporting a Site with 5 Manufacturing BU and 3 Sales Business Groups in 8

Countries along the Caribbean and Latin America Region (1500 EE).

Regional HR Business Partner providing HR strategies recommendations to

build individual and organizational capabilities. Supporting business

leadership Team, Sales, Operations and HR hierarchy. Providing Benefits

and Compensation analysis and counseling for regional LT and ability to

ensure deliver of compensation programs for Eligible employees. Keeping

track on HR metrics behavior and their forecast.

Key Accomplishment & Main Responsibilities:

HR-IS, Shared Services, Benefits & Compensation for Caribbean and Latin

America region

. Benefits & Compensation Analyst among CALA Region for 1500 EE's

Manufacturing & Sales

. CALA region operations start up

. HR department project lead of initiatives and budget administrator.

. CALA SAP HCM key user, Functional Support, HRIS Liaison & UA Testing Lead

for ECC 4.6 & 6.0 implementation

. SAP Payroll extract for external interface implementation for 1500 EE's

site.

. SOX Compliance Internal Administrator

. Regional Health, Life, Vision and Dental Policies & Contract Management

. HR Key Metrics, statistical summaries and reports preparation

. Conducts and participates in surveys of public and private employment to

analyze wages, pay practices, and other forms of compensation (market

pricing)

. Develop and manage department budget

DUPONT TITANIUM TECHNOLOGIES, Altamira, Mexico

2005 - 2007

DuPont is a global science company headquartered in Wilmington DE, which

employs more than 60,000 people worldwide and has a diverse array of

product offerings. Organized into the following five categories, known as

marketing "platforms": Electronic and Communication Technologies,

Performance Materials, Coatings and Color Technologies, Safety and

Protection, and Agriculture and Nutrition

Human Resources Analyst

HR Analyst performance while supporting 220 EE in the Altamira, Plant.

Analysis of HR metrics behavior, track and their forecast. Compensations

and Benefits. Facilitate new hire on boarding and orientation. Supporting

Readiness and Communications projects

Key Accomplishment & Main Responsibilities:

HR Shared Services & Training and Development Support

. Organizational Readiness & Communications Lead.

. ESS "Kiosk" projects for 220 EE (including non computer literate).

Program developer, infrastructure designer and EE's trainer at Altamira,

Mexico. - Pilot Plant

. STPS (National Labor Law Office) Audit Representative. Zero Non

Conformances

. Quality System Audit Representative. - Zero Non Conformances

CFE (POWER CO) / GULF CENTER REGION / HEADQUATER Tampico, Mexico

2004 - 2005

(Spanish: Comision Federal de Electricidad) is the Mexican state-owned

power company widely known as CFE. It is the main power company and the

second largest state-owned company in Mexico after Pemex. Gulf Center

Region Supply power

Regional Budget Office Intern

Supporting Regional Budget Department on Budgeting process time reduction

project (SAP v4.0 Uploading Interface)

Key Accomplishments:

. Time reduction project for regional budget process, when designing,

developing and managing SAP FI and database interface at CFE Center Gulf

Region

COMPUTER SYSTEMS SA DE CV. (Help Desk) Tampico, Mexico

2003 - 2004

Local IT Solutions Company

Help Desk Representative

Responsible for 2 sites (Preparatoria del Noreste & Colegio Rousseau)

Key Accomplishments:

. Reducing client complaints by 25%

. Operating Expenses reduced by 15%.

EDUCATION & CREDENTIALS

Instituto Tecnol gico de Ciudad Madero - Ciudad Madero, Mexico

. Bachelor in Science, Major in Computer Systems Engineering 2005

Languages

. Bilingual English & Spanish

Certifications

. 2008, 2009 & 2011 in house SAP management certification (HCM v4.6 &

6.0)

. 2010 PMP seminar 28 PDU

. 2011 mercer training (TRS, International Car Report and international

policies and practices for Mexico, Colombia and Argentina)

. 2013 In house MS Great Plains management certification

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