Customer Service Medical
Resume:
Tiana Harris
Los Angeles, CA 90003
*************@*****.***
Objective: To obtain a position as a medical assistant where I can apply my knowledge, skills
and passion in the health care industry.
Skills: Clinical: Vital Signs, Surgical procedure prep, urinalysis, venipuncture,
electrocardiogram (ECG’s), Sterilization and aseptic technique, injections, pap smear assisting,
audiogram, visual acuity, Peak Flow Test (PTS’s), Wound cleaning and bandaging, pap smear
tray set up, throat culture, Hemmocult testing, Patient positioning, Physical Assessment, etc.
Administrative: Excellent Customer Service, Appointment scheduling, ICCD-9 Coding, CPT
Coding, Basic Computers, 40 Words per minute, Computerized authorizations, direct referrals,
filling, pulling files, preparing patients for examination, PDR, Excellent telephone technique,
emergency communication, disaster preparedness, Pharmaceutical Math, Electronic Health
Records, etc.
Certification:
CPR/First Aid
HIPAA Certificate
Perfect Attendance Awards
OSHA Certificate of Completion
Most Outstanding Student Award
Medical Assisting Diploma
Work Experience:
Victorian Care Medical Group
Externship January 2011-February 2011
Victorian Care Medical Group
Volunteer February 2011-March 2011
Victorian Care Medical Group
Employed March 2011-Present
Bethany Baptist Church Health Fair
Volunteer May 18, 2013 8:00am – 4:00pm
Education:
GED Certificate
Medical Assisting Diploma
UEI College Graduate – May 2010-December 2010
Huntington Park, CA 90062
Summary of Qualifications:
I have experience working in the health care setting providing direct care to patients. I’m honest,
dependable, organized, self-dependent, excellent customer service skills. I am able to assess
client needs, make timely decisions, and I am a very diligent person and learn new procedures
very quickly.
References:
Available Upon Request.
Contact this candidate