Customer Service Manager
Resume:
J essica Rebollar
Fontana, CA, 92337
Cell: 909-***-****
Home: ***- ***-****
*****************@*****.***
Objective
A strong and talented team player seeking full time employment that allows me to utilize my
professional experience, skills and strengths to better improve as an individual and prove to
myself to be a valuable asset in your organization.
Work Experience
Carson Trailer Inc. January 2006-Present
Gardena, CA
Purchasing Manager
Produce purchase orders, and receivers
Assist vendors, dealers, and customers with status checks
Provide quality customer service
Keep budget by researching quality components at lowest prices
Negotiate prices and contacts for supplies
Responsible for buying and approving goods and services
Supervise purchasing agents, receivers and buyers
Shipping and receiving of parts and supplies
Answering high volume incoming telephone calls
Assist in service and warranty claims and trailer repair scheduling
Collect customer payment for parts or service work
Performing basic office duties such as copying, faxing, filling, data entry and word
processing
Responsible for keeping parts inventory
Carson Trailer Inc. July 2002-January 2006
Carson, CA
Purchasing Assistant
Handled both incoming and outgoing mail
Performed office duties such as copying, faxing, filling and word processing
Handled telephone lines
Conducted inventory
Produce purchase orders and receivers
Assisted the Purchasing Manager
Assisted vendors, dealers, and customers with status checks
Helped customers with payment transactions for parts or service work
Carson Trailer Inc.
Carson, Ca November 2001- July 2002
Production Labor
Prepared trailer frames for exterior skin application
Built Cabinets in Cabinet shop for RV trailers
Used cleaning solvents to perform complete detail to RV Trailers
Applied interior and exterior sealants to RV trailers
Installed interior and exterior moldings with air tools
Installed Windows and compartment doors
Church’s Chicken September 2000-December-2000
Pomona, CA
Cashier
Prepared and served food
Handled money
Drive thru orders
Education
Garey High School September 1999- June 2000
Pomona, Ca
Park West High School September 2000-February 2001
Pomona, Ca
Skills
Basic Office Skills Shipping Data Entry
Purchasing Skills Management Responsible
Customer Service Skills Bilingual-English and Spanish Cabinetry Skills
Follow Instructions Well Communication Skills Team Player Skills
Good Interpersonal Skills Great Cleaning Skills
Computer Skills: Word, Excel, Outlook, Windows 7/XP, Internet, Macola
References
References available upon request
Contact this candidate