Sales Customer Service
Resume:
Cristina M. Soliz
Raleigh, NC US 27617
***********@*****.***
Objective
Seeking the position of a Store Manager, wherein my customer service
skills and professional experience will contribute effectively towards
meeting the goals and objectives of the organization.
Apricot Lane Boutique, Raleigh, NC 10/2012-
Present
Assistant Store Manager/Operations
• Cultivating positive and enduring relationships with customers.
• Consistent achieving and exceeding of personal and store sales goals.
• Demonstrate suggestive selling and add-on sales.
• Maintain visual merchandising standards consistent with company brand strategies.
• Perform managerial duties, i.e. opening and closing the store. Reporting back to
store leader daily productivity and ending tills reports.
• Assisted with launching two new store openings
• Project management of current store opening
• Wardrobe styling
Best Western, Raleigh, NC US 04/2012 - 03/2013
Front Desk
• Maintain an up to date record of room vacancies, reservations and assignments.
• Ensure that guest identification and booking or reservation details are accurate and
valid before assigning them to their rooms.
• Arrange all requests on behalf of hotel guests.
• Compiled and checked all daily reports, guest accounts and vouchers and stored
them appropriately in both computerized and manual forms.
• Responsible for running the hotel switchboard.
• Registered guests in and out of their rooms, and processed customer cash and credit
card payment according to established policies and procedures.
Skills
• Proficient in Brilliant Pro, MS Word, Excel
• Detail-Oriented
• Sales team building and leadership
• 10+ years in Hospitality, Retail, Sales and Marketing
• Project Management
• Operations, buying, scheduling, organizing staff meetings, hiring staff
• Training new employees
• Brand management
• Merchandising and window displays
• Bringing three new stores to final grand opening
• Time clock management and employee payroll
• Fashion stylist
Experience
• Three years in Retail shoe sales.
o Macy’s, Lester’s of N.Y., Tip Top Kids Shoes, Saga Shoes
o Size conversion, fitting children’s shoes
• One year Merchandising Specialist in Publications.
o Books -A-Million, Merchandising Specialist
• One year Guest Service industry
• Three years hospitality/service
o Certified bartender, hostess, catering
• Three years door to door sales
o Liberator Sales Inc.
Education
Spectrum Community School - Kingston, WA US 2001
HS Diploma
Personal Profile
I am a reliable goal-oriented, sales-driven individual who is very self-motivated, with a
strong sales and marketing background. Also, an enthusiastic team player and works
well with others.
Contact this candidate