Manager Service

Bennett P. Johnson * ***** Anawood Way * Westminster, CA * 92683 * 714-***-****

Summary of Interest by Experiences:

Trade compliance and customs brokerage operation specialist with strength in customer

Service, and recognized for leadership with strong track record on process improvement, efficiency, and motivates team to excel in performance.

Taking ownership of operations management with proactive approach focused on solution to minimize issues and obstacles. Lead by example to train and build strong team to work as a unit for common purpose of serving clients, contributing for growth and protect the interest of a company.

Packair Customs Brokers Inc 10/2011 – Present

Duties - Trade Compliance and Business Development

Implementing compliance manual integrating SOP to establish internal and external. control to set standard. Handle technical entries, resolve issues with clients, liaise with CBP and OGA. Audits and handle all post entry matters, not limited to filing petitions, protests, disclosures, licensing and permits, HTSUS database for clients. Increase company visibility to promote services to generate sales for growth.

Bennett Johnson Consulting 05/2009 – 09/2011

Trade Compliance and import management service on contractual basis.

Ecommerce web design and development / local business promotion

Nissin Customs Service, Inc – President 10/1987 – 04/2009

Responsible for all key decisions, strategic planning, business development, financial

affair including P&L and budgets, customer relation, team development, Expanded

to eight branches and managed 45 staffs, obtained National Permit for RLF/PMS.

Enforced successful Compliance program and operation standard to service clients.

Bennett Johnson CHB - CHB License #9554 obtained 10/1985 – 10/1987

Started the brokerage operation funded by Nissin Group and it was incorporated and became Nissin Customs Service Inc.

Consolidated Freightways Export Import Service - Supervisor 04/1984 – 09/1985

Developed an Import department conducting sales and handled all phases of operation.

The experience has excelled me to pass the broker’s examination

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James J. Boyle & Co - Traffic Manager 10/1980 – 04/1984

This company provided me a great exposure to import business

Promoted to the Steel Department Supervisor within a year in the industry, and then promoted to the Traffic Manager in six months. Monitored all incoming documents and

provided instructions to operations have proven for my success as I became the primary contact for clients responding to inquiries and troubleshooting.

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