Customer Service Engineer
Resume:
Christopher combs
*** ********* **. ( Richardson, TX 75081 ( *********@*****.*** (
SUMMARY OF QUALIFICATIONS
A PROVEN TEAM LEADER WHO IMPROVES PROCESSES WHILE MAINTAINING QUALITY AND
SAFETY. AN ELECTRONICS ENGINEER WHO PRODUCES PRECISION WORK IN BUSY
MANUFACTURING ENVIRONMENTS. A SOLID COMMUNICATOR WHO BUILDS STRONG
BUSINESS RELATIONSHIPS WITH CLIENTS, STAFF AND MANAGEMENT.
Professional Experience
RESIDENTIAL LAWN SPECIALIST
AUGUST 2012 TO PRESENT
TRUGREEN
Plano, TX
lawn Technican
. Applying fertilizers and pesticides to lawns according to schedule,
safety procedures, and label instructions.
. Driving company vehicle to customer locations.
. Responding on a timely basis to customer requests for telephone and in-
person service calls.
. Completing required production forms and customer instructions.
. Assisting in sales to current customers through contact on route.
. Measuring the lawn of potential customers to provide them with an
accurate cost of TruGreen's service.
. Performing a daily three-minute, 360 degree inspection of truck and
equipment before taking the vehicle out on the road and upon return.
. Completing production reports, new sales forms, customer invoice forms,
daily vehicle inspection report, and cancel/skip notices as required
daily.
. Maintaining vehicle and equipment through cleanliness, safety, and
general maintenance.
Dock/Forklift worker
March 2012 to August2012
RANDSTAD ( Con-Way)
Dallas, tx
Dock Worker
. Overseeing the handling of consignments and the supervising the loading
and unloading Authenticating the receipt and dispatch of consignments
with the order forms.
. Maintaining an account of the entire inventory in the warehouse.
. Ensuring the proper labeling, tagging and packaging of goods and
materials.
. Following all necessary documentation and legal procedures for dispatch
and receiving goods.
. Organizing and developing systematic plans for loading and unloading of
supplies
. Assigning work and functions to all warehouse workers and staff.
. Lift freight and other objects of various shapes, sizes and weights (up
to 50 lbs frequently and greater than 75 lbs occasionally).
. Safely walk and stand for extended periods of time on a loading dock that
is not climate-controlled and may be slippery.
. Safely walk, reach (including above your head), bend, climb, push, pull,
twist, squat and kneel as necessary to perform the job duties.
. Verify and complete required documentation and reports.
. Ability to handle hazardous materials
Receiving/forklift worker September 2011 to February 2012
SaG Garland, tx
Receiving/Shipping
. Overseeing the handling of consignments and the supervising the loading
and unloading Authenticating the receipt and dispatch of consignments
with the order forms.
. Maintaining an account of the entire inventory in the warehouse.
. Ensuring the proper labeling, tagging and packaging of goods and
materials.
. Following all necessary documentation and legal procedures for dispatch
and receiving goods.
. Organizing and developing systematic plans for loading and unloading of
supplies
. Assigning work and functions to all warehouse workers and staff.
. Use RF scanners to put material into the system.
. Certificated forklift operator.
Dock/Forklift worker
March 2011 to August 2011
Randstad( Con-Way)
Irving, tx
Dock Worker
. Overseeing the handling of consignments and the supervising the loading
and unloading Authenticating the receipt and dispatch of consignments
with the order forms.
. Maintaining an account of the entire inventory in the warehouse.
. Ensuring the proper labeling, tagging and packaging of goods and
materials.
. Following all necessary documentation and legal procedures for dispatch
and receiving goods.
. Organizing and developing systematic plans for loading and unloading of
supplies
. Assigning work and functions to all warehouse workers and staff.
. Lift freight and other objects of various shapes, sizes and weights (up
to 50 lbs frequently and greater than 75 lbs occasionally).
. Safely walk and stand for extended periods of time on a loading dock that
is not climate-controlled and may be slippery.
. Safely walk, reach (including above your head), bend, climb, push, pull,
twist, squat and kneel as necessary to perform the job duties.
. Verify and complete required documentation and reports.
. Ability to handle hazardous materials
President/Owner May 2008 to March 2011
TRINITY SERVICES Dallas, TX
Cleaning Services
. Deliver world class customer service and build customer satisfaction
and loyalty.
. Provide effective and timely resolution of a range of customer
inquiries.
. Strive for one-call resolution of customer issues.
. Complete ongoing training to stay abreast of product, service and
policy changes.
. Strike a positive and cooperative tone with both customers and
coworkers.
. Demonstrate best judgment in the disbursement of adjustments and
credits.
. Increase customer service experience by providing information on new
services, rate plans, and services through up selling opportunities.
. Handled bids on future contracts and contact with present and future
clients.
. Managed services requested, as well quality control of services.
. Invoicing and billing.
DMAT Bay Leader August 2002 to February 2008
Texas instruments Dallas, TX
Computing components
. Computing components
. Managed teams of 16 workers.
. Specialist in material processing and workflow with component pre-bake
ovens and burn-in tools. Trained teams and ensured they worked safely.
. Arithmetic Computation, Perceptual Speed and Accuracy
. Solved scratching problems on digital light processing devices which had
rendered them non-functional. Improved processes through process
engineering and quality control.
TECHNICIAN I
June 2000 to
October 2001
MYKROLIS
Allen, TX
Technican
. Liquid and gas delivery systems
. Assembled and calibrated products.
. Used component level analysis to troubleshoot systems.
. Followed routine test specifications methods and procedures from
blueprints.
. Improved processes using feedback data.
. Reworked assemblies and systems as needed.
Education And Training
BACHELOR OF SCIENCE
kaplan university Area of Study: Business Administration Fort
Lauderdale, FL
Associate of applied science
ITT Technical institute Richardson, TX
Area of Study: Electronics Engineering
computer skills and certification
. ADVANCED MS EXCEL, MS ACCESS, MS POWERPOINT, MS WORD, INTERNET
NAVIGATION, DATA ENTRY
. A proven team leader who improves processes, while maintaining quality
and safety.
. An electronics engineer who produces precision work in busy environments.
. A solid communicator who builds strong business relationships with
clients, staff and management.
. Forklift Certification and RF scanner.
Contact this candidate