Customer Service Sales

Yasaman Mirdamadi

*** **** **** ** ****, North Carolina 27519 919-***-**** ***.*********@*****.***

OBJECTIVE

To obtain a position in a growth-oriented company offering the opportunity to excel and utilize

my creativity, motivation and desire to gain technical knowledge.

EDUCATION

University of North Carolina at Charlotte Charlotte, NC

Bachelor of Science, Business Administration

Concentration in Finance

Minor in Management Information Systems

Dean’s List

Graduated: May 2011

EXPERIENCE

Workplace Options Raleigh, NC

Work-Life Consultant / Global Consultant (November 2011 – Present)

Complete telephonic consultations with clients to understand needs and gather

necessary information to complete research for four content areas (Daily Living,

Child Care, Elder Care and Legal/Financial)

Provide confirmed research for clients for a variety of requests, including housing,

financial assistance, food assistance and mental health providers

Assist management in training and coaching of new hires

Research and complete requests from global clients worldwide

Extensive computer database testing for software being launched domestically and

globally

Selected for the Exchange Program to London, UK as a global provider research and

new database implementation consultant

Outback Steakhouse Raleigh/Charlotte/Cary, NC

Server (October 2012 – January 2013)

Server (August 2007 – May 2011)

Head Hostess / Curb-side Take Away (February 2006 – August 2007)

Acquired skills in leadership, communication, customer service, and active listening

Trained employees on policies and procedures on a weekly basis

Responsible for employee scheduling and delegation of daily tasks

Developed long-lasting relationships with customers while working efficiently in a

fast-paced environment

Strike City Charlotte, NC

Server (August 2010 – November 2010)

Ensured proper preparation of menu items and to the customers’ satisfaction

Organized in-house events and private “V.I.P.” parties for guests

Assisted in the growth of sales by promoting special events and product brands

The Children’s School Holly Springs, NC

Head Teacher (May 2009 – August 2009)

Responsible for 30 children ranging from ages two to six years of age

Organized creative daily activities and learning modules

Developed effective lesson plans that kept the children interested and eager to learn

Assisted with detailed staff scheduling and child enrollments

ACTIVITIES AND HONORS

The National Scholars Honor Society

International Dance Performance - Cultural Community: Teacher/Member (August 2002–

August 2008)

Customer Service Indulgent Organization (February 2010 – May 2011)

Colorado Licensed Insurance Producer

REFERENCES

Available upon request

Contact this candidate