Customer Service High School

Resume: Kathleen Lynch

Kathleen Lynch

* ******* ****, ********, ** 02891

Phone: 401-***-****

E mail: *********@*****.***

Objective

To obtain a challenging long term career that utilizes my talents and computer related skills and matches

my passion with opportunities to learn and progress.

Education

Stonington High School (2007 2011)

Earned diploma

Varsity cheerleader

Rhode Island College (2011 2012)

Member of local sorority

Community College of Rhode Island (August 2012 December 2012)

Major in Radiography

Experience

Office Cleaner (January 2013 – May 2013)

N. Stonington Medical Center (183 Providence New London Turnpike, North Stonington, CT)

Responsibilities include maintaining a safe, hazard free environment by thoroughly dusting, wiping down,

disinfecting, and vacuuming medical examination rooms as well as doctors offices, reception areas,

waiting rooms, and lavatories. Requires great attention to detail and efficiency.

Shift Leader (July 2010 – January 2013)

Dunkin Donuts (17 Whitehall Ave, Mystic, CT 06355)

Promoted to Shift Leader in May 2012, responsibilities include cash handling, basic management skills,

void and refunded transactions, responsible for cash safe, ensuring customer satisfaction, ability to work

quickly, recording inventory, answering phones, and keeping consistently organized.

Cashier (July 2009 – July 2010)

Tim Horton’s/Cold Stone (East Main St, Mystic, CT 06355)

Although this company has now gone out of business, my responsibilities included upbeat, energetic

personality, fast and friendly customer service, cash handling, working and as a team, and extensive

cleaning and organization.

Skills

Experienced to provide excellent customer service

Resume: Kathleen Lynch

Great attention to detail

Exceptional ability to multi task

Proven ability to work under stress

Cash handling

Able to handle high volume of work

Strengths

Good understanding of assisting the public via telephone with respect to information, confidentiality,

and appointments

Capable of communicating well with others

Proficient with MS Office, internet, and email

Volunteer Work

Worked as a volunteer with members of the VFW Post 3263 in sending baked goods and necessities

to American soldiers currently serving overseas.

Provided volunteer services as local sorority member at Rhode Island College raising money for

Breast Cancer.

References

Available upon request

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