Customer Service Executive Assistant
Resume:
C. Tatiana Celebertti
Profile Talented MLOS candidate seeking to leverage C-Suite administrative
support experience to contribute to a dynamic, growing
organization.
Competencies . Complex calendar management
. International travel planning
. Project management
. Fundraising and development
. Interviewing, recruiting and staffing
. Personnel supervision and management
. Budget and financial management
. Recordkeeping and filing
Professional
Experience Grace Church of Glendora
Glendora, California
December 2012-To Date
Volunteer
VBS Relational Lead
Team Thailand Missionary
Children's Ministry Volunteer
Jacobs Engineering Group Inc.
Pasadena, California
Jacobs, with 2012 revenues of over $10 billion and more than 60,000
employees worldwide, is one of the world's largest and most diverse
providers of technical, professional and construction services.
Executive Assistant, Global Human Resources
November 2011 - December 2012
Provided high-level administrative support to C-Level executives of
Fortune 500 company.
Managed complex schedules and meeting coordination with internal
and external parties utilizing multiple calendars.
Coordinated complex domestic and international travel schedules and
arrangements and collected required travel documentation.
Handled confidential and sensitive information with a high level of
discretion.
Prepared and processed expense reports in accordance with corporate
policy guidelines. Ensured the timely processing of expenses
utilizing the latest electronic processes for payment to corporate
credit card.
Maintained proper recordkeeping and filing system for all work.
Composes email correspondence to contacts at all levels within and
outside the organization.
Managed arrangements for team meetings, conference calls and
corporate events.
Handled extremely heavy phone traffic, including logging, placing
and transferring calls. Served as backup for other assistants on
the team.
Maintained contact lists and other databases.
Mount Sierra College, Marketing & Events Department
Monrovia, California
Mt. Sierra College is a fast paced and exciting environment in the
fields of media arts, design, business and technology.
Executive Administrator to Board of Directors
November 2010 - September 2011
Provided wide array of confidential administrative support to
Directors and Board Members.
Managed multiple projects with aggressive deadlines.
Recruited personnel and handled entire hiring process including
phone screening, face-to-face interviews and candidate selection.
Supported implementation of fundraising and development programs
through planning, design and implementation of major initiatives
including Gift Planning campaigns.
Supervised staff of 15 employees.
Azusa Pacific University, Office of the President
Azusa, California
Azusa Pacific University leads ranked Christian colleges as one of
the nation's best.
Executive Assistant / Event Coordinator
October 2007 - November 2010
Provided confidential administrative support to the Special Advisor
to the President.
Provided superior customer service to existing and prospective
donors.
Prepare monthly and annual office budget and expense reports.
Prepared complex research and responded to data requests.
Bookkeeping responsibilities including accounts payable.
Supervised staff of 30 employees and student workers.
Monterey Park Police Department
Monterey Park, California
The Monterey Park Police Department is a full service police
agency. Our 72 sworn police officers and 46 civilian personnel
represent a diverse workforce that is supported by over 100
community volunteers.
Court Liaison / Evidence Officer
March 2006 - August 2007
Responsible for wide variety of duties related to property and
evidence, including custody, control, and recordkeeping as well as
video evidence processing and duplication.
Packaged and presented criminal court cases to the District
Attorney's office for filing.
Secured property and evidence and maintained detailed records
reporting evidence activity.
Knowledgeable of and responsible for following California civil
penal codes.
Safeway Insurance Company
Arcadia, California
Safeway Insurance has been offering insurance for over 50 years.
Established in 1959, Safeway Insurance is the largest, privately
held, family owned insurance company in the United States.
Claims Adjustor
September 2000 - July 2005
Handled total loss and unrecovered theft claims for the insured and
claimants in an efficient and timely manner.
Processed insurance paperwork and necessary Department of Motor
Vehicles documents.
Reviewed vehicle estimates and valuations.
Confirmed coverage and liability limits on physical damage claims.
Negotiated and settled total loss offers.
Education
Masters of Business Leadership
2013
Azusa Pacific University, Azusa, California
Bachelor of Arts, Human Development
2007
Azusa Pacific University, Azusa, California
Skills & Training Highly proficient in PC and Windows operating systems; Microsoft
Office Suite applications (Outlook, Word, Excel, PowerPoint);
Raiser's Edge; Oracle; PeopleSoft; and Internet.
Fluent in Spanish.
*******@***.***
5037 N. Rimhurst Ave.
Covina, CA 91724
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