Professional Branch Manager

Jeffrey Bertrand

***** *. ******* ***

Queen Creek, AZ 85142

Cell: 480-***-****

E-mail: ***************@*******.***

Education

Bachelor of Science in Computer Information Systems

DeVry University, Southern California

Graduation Date: March 2003 Cumulative G.P.A. 3.89 / 4.00

Professional Experience

Scholastic Inc.

Branch Manager - Albuquerque Branch April 2011 -

Present

Manager of a Scholastic branch with over 3 million dollars in annual

revenue. P&L's, hiring, terminations, truck routing, and OSHA compliance.

Responsible for achieving branch budgeted goals, including direct operating

costs, revenue per fair through quality production, timely service to

customers, and overall branch profitability. Maintained a clean, safe, and

productive work environment while focusing on minimizing work-related

injuries and auto losses. Responsible for all inventory activities.

Responsible for the recruiting, interviewing, selecting,

training/development, evaluating, disciplining, and terminating employees

in the Branch in a timely and objective manner. Responsible for

documentation of disciplinary issues as they relate to performance

behavior.

Scholastic Inc.

Warehouse Supervisor - Phoenix, AZ August 2006 -

April 2011

Managed 25 employees and 1 shift supervisor in a production environment to

process and build Scholastic Book Fairs. Responsible for hiring warehouse

personal, and process training in each department. Provide performance

reviews and corrective actions in counseling situations. Monitor labor and

warehouse expenses to reach company goals. Coordinate drivers and shipment

routing. AS400 and KRONOS experience. Reports and presentations using Word,

Excel, and PowerPoint. Conduct daily branch meetings for each shift.

Facilitate safety training for all branch personal. Facilities and vehicle

management to ensure daily production is met. Manage quality assurance

team to meet customer needs and expectations.

The Home Depot

Department Supervisor August 2005 -

August 2006

Managed department including installations and sales. Organizational and

leadership skills training to reach a goal of over 3 million dollars.

Provide training and coaching for new associates to provide quality service

and complete assigned projects.

Infinity Insurance Company

Claims Adjuster February 2005 -

August 2005

PageByPage Studios

Computer Network Manager / Graphic Design April 2003 -

February 2005

DeVry University

Bachelor of Science April 2000 -

March 2003

Computer Information Systems B.S. 3.89 G.P.A.

Grainger Industrial Supply

Process Manager October 1997 -

April 2000

REFERENCES AVAILABLE UPON REQUEST

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