Glenn Jack
**** **** *** **. ******* CO *****
Home: 970-***-****
Cell: 970-***-****
*******@***.***
Objective: Loyal, Highly motivated individual seeking to obtain employment
with a challenging position in a successful flourishing company.
PROFESSIONAL SUMMARY
> 10 Plus years of extensive knowledge and experience managing multiple
Databases to include Oracle, DB2, Access and SQL Server.
> Excellent written and verbal communication skills, ability to foster a
team environment while effectively interfacing with subordinates,
peers, and senior management.
> Self motivated, able to motivate others using participative style
leadership and management skills through years of experience, training
and mentorship programs.
> Outstanding work ethic and technical experience in a diverse number of
information technology disciplines backed by years of extensive
training, certifications and education.
> Highly experienced in Microsoft Office
PROFESSIONAL EXPERIENCE
Dec 06 - Present, Reporting Analyst, Global Scholar
> Designed, Developed and Maintained custom reports for School
Districts throughout the World using Crystal Reports.
> Modified SSRS reports using BIDS.
> Create Table-valued Functions, Views and Stored Procedures using SQL
Server 2005/2008, 2008-R2.
> Ability to troubleshoot data to find the root cause of an issue.
> Trained end users on Crystal Reports, writing basic Stored Procedures
through Webinars and in person.
> Tacked issues using Sales Force.
Nov 02 - Nov 06, Business and Technical Report Analyst, Norbel Credit
Union.
> Database Engineer, Developed reports using Crystal Reports, Microsoft
Office and Visual Basic for internal company month end reporting.
> Web Page Administrator, Designed and Maintained Companies intranet Web
site using HTML and Dream Weaver.
> Technical Analyst, Maintained and updated Business, Financial and
Legal documents used in monthly reports for board meetings.
> Configuration Manager troubleshot all software and hardware issue for
Database Server, Web Servers, and Desktop.
> System Administrator, performed software upgrades on banking
applications and database management from company vendors. Completed
all regression testing.
Feb 99 - Nov 02, Application Engineering, Flextronics International-
Colorado Operations.
> Database System Analyst, provided comprehensive application
engineering for tracking software used for quality control on company
products.
> Designed and implemented internal Web Page using Front Page for 500
plus employees. Using scripting skills modified HTML code allowing
access for all internal users to vital reports used in troubleshooting
product discrepancies.
> Developed and Created SQL scripts that would update Test and Quality
data in databases.
> Lead trainer for 250 system operators on company applications
> System Administrator, level 1 support on company PC's using Microsoft
products
> Streamlined company processes, Created Microsoft Access databases
enabled operators to write directly to that database saving the
company time and money.
EDUCATION AND TRAINING
> Certified in Visual Basic, AIMS community College
> Certified in Oracle Database, AIMS community College
> Beginning \ Intermediate HTML, AIMS community College
> Advance Microsoft Application training, New Horizons computer learning
center
ACOMODATIONS
> 2012 Pillar of Excellence Award
REFERENCES AVAILABLE UPON REQUEST