Jeff Heavin, PHR
• * * * * E. Rugged Ironwood Drive, Phoenix, Arizona 85118
• 956-***-**** cell
• email: **********@*****.***
HUMAN RESOURCES MANAGER/GENERALIST/SPECIALIST/PARTNER
Employee Relations/Recruiting/ On-boarding/ Benefits/ FMLA/ Training & Development/
Compensation/ Payroll/ Staffing/ HR Metrics/ HRIS (IA/Banner)/E-verify
CERTIFICATIONS
PHR Certified Professional in Human Resources (#220********* expires 12/31/14)
EDUCATION
Master’s degree in Human Resource Management from Tarleton State University– Stephenville, Texas.
Awarded December 2011. GPA 4.00 out of 4.00. Attended Fall 2009 – Fall 2011
Bachelor’s degree in Business Administration from University of Houston – Victoria, Texas
Awarded May 2007. GPA of 3.84 out of 4.00 and made Dean’s list in Spring 2005, Spring 2006, Fall
2006, and Spring 2007. Attended Spring 2005 – Spring 2007
Associates of Applied Sciences degree in Human Resources Specialist from South Texas College, McAllen, TX
Awarded August 2009. GPA of 4.00 out of 4.00. Attended Fall 1998 – Spring 2007
Associates of Applied Sciences degree in Interdisciplinary Studies from South Texas College, McAllen, TX
Awarded May 2007. GPA of 3.80 out of 4.00. Attended Fall 1998 – Spring 2007
PROFESSIONAL EXPERIENCE
Mortgage Notary Signing Agent (Independent contractor) 10/12 - Present
Mangan Mortgage Contract Services, Waxahachie, Texas
a mortgage document processing company
• A commissioned Notary Public who specializes in the process of obtaining and notarizing the
signatures of the party(ies) involved on real estate loan documents for the purpose of closing a
real estate loan transaction
• Lenders rely heavily on competent Mortgage Notary Signing Agents to complete the signing and
notarizing portions of the real estate loan transaction in a professional, reliable and accurate
manner
Human Resource Specialist (above a Generalist at this company) 5/12 – 8/12
syncreon, Dallas, Texas
an international third party logistics company
• Acted as sole human resources contact person at a reverse logistics warehouse with over 175
employees
• Handled all employee relations issues (FMLA, Worker’s Comp, pay, benefits, discipline,
terminations, etc.)
• Worked with temporary agencies to ensure warehouse needs are met (about 75% of the warehouse
employees are from temporary agencies)
• Processed new hire paperwork, background checks, e-verify, and pre-employment physicals
• Pre-screened and conducted phone interviews of all applicants for 35 Logistic Manager positions
open from coast-to-coast to determine who should be sent to our customer for final consideration
• Created weekly and monthly metric reports
• Posted job openings to Monster.com
Jeff Heavin Page I
• Mentored and developed the Generalist
Instructor, Human Resources Specialist Program 3/09 – 12/11
South Texas College, McAllen, Texas
an accredited institution of higher education
• Taught classes on subjects including benefits & compensation, human resource management,
employment practices, labor relations, organization behavior, employee relations, training &
development, and mediation.
• Recruited new students for the program
• Grew the program from 15 declared majors to over 75 declared majors
• Represented the college in the local SHRM chapter as a board member
• Developed an advertising strategy for program
• Created a new degree plan for the program to be more in line with the needs of the industry
• Served on numerous college committees
Human Resources Specialist (equal to a Generalist at this company) 6/07 – 4/09
South Texas College, McAllen, Texas
an accredited institution of higher education
• Developed advertising strategies for all openings within the college (average of over 200 per year)
• Handled minor employee relations issues
• Directed supervisors on employee development and annual performance reviews
• Assisted in benefits enrollment and explanation of benefits
• Assisted the director in responding to EEOC inquires
• Responded to and handled all unemployment claims and hearings
• Balanced employee leave balances monthly and perform yearly audit of balances and liability
• Oversaw all temporary agencies employees from five different staffing firms
• Created a variety of reports for executive staff and governmental agencies by extracting data from
HRIS system
• Prescreened all applications before sent to search committee (average of over 150 per week)
• Oversaw search committees to ensure compliance with all federal and state laws and college
procedures and policies
• Assisted in the development of the yearly staffing plan of over $65 million
• Maintained the college’s organizational chart of over 75 pages
• Created yearly pay plan and made recommendations of changes to executive staff
• Performed background checks on all new hires
• Delivered part of the new hire orientation two to three times a week
• Implemented a college tour with introductions of new employees to administrative and executive
staff
• Handled all aspects of hiring a new employee up to and including first day of employment
Human Resources Technician 9/00 – 6/07
South Texas College, McAllen, Texas
an accredited institution of higher education
• Created a variety of reports for executive staff and governmental agencies
• Placed advertisements for openings in local, state, and national publications and websites
• Developed the college’s webpage for job openings
• Prescreen all applications before sent to search committee (average of over 150 per week)
Jeff Heavin Page I
• Assisted in the development of the yearly staffing plan
• Made offers of employment and issued contracts when applicable
• Maintained the college’s organizational chart of over 760 pages
• Performed background checks on all new hires
• Delivered the new hire orientation 2 -3 times a week
Administrative Assistant 5/97 – 8/00
South Texas College, McAllen, Texas
an accredited institution of higher education
• Handled the department budget of over $150,000
• Made travel arrangements for a department of 8 people
• Created reports for the director
• Answered questions from employees and applicants
• Responsible for all office equipment and supplies
• Placed advertisements per director’s instructions
• Created contracts for the new employees for the director’s approval
• Performed work verification background checks for all new employees
REFERENCES
Available upon request