Manager General
Resume:
Lorain, Ohio *****
***********@*****.***
Josiah Chase
Objective:
To obtain a position with a company where I can apply my experienced management skills to build great teams and
be the best.
Areas of Effectiveness
• Ten years plus of leadership and coaching experience
• Excellent listening and information processing skills
• Knowledge of hiring,firing, and management practices
• Ability to establish effective relationships with employees
• Proficiency in the use of heavy machinery and ability to repair many issues that arise while using them
• Strong attention to safety and proper use of tools while working alone or with a team
• Proven problem- solving ability
• Strong architectural skills, with attention to detail
• Solid track record of getting the job done well and on time
Work Experience
General manager Nov,2012 - present
Pacific bells inc
General manager of a 1.8 million dollar store
Over seeing 25 employees and 4 jr managers
P&L, budgeting, customer satisfaction, food orders, small wares
Maintenance, inventory, speed of service, hiring, training
Building the capabilities of my Jr managers
General manager at this location. Took this store over in January on a score card level this store was rated at a 1.28 out
of 5. Which this score is below target in the first 3 months we reached a 3.45 which is on target and have maintained
this rating. Training, leadership, lead by example, strong belief in people and knowing and enforcing the brand is key.
R&R Landscaping Inc. Jan, 2009- Nov,2012
Lorain Ohio, 44052
• Create custom made Patios, Brick work, Tree removal
• Ponds, Fencing, Retaining walls
• Special order brick work of any kind
• Tow motor operator, Bob Cat operator, concrete saw
• Blue print creator, and reader
Use of any heavy machinery is my responsibility. Crew leader 1/2009 – Present I am a Patio, Retaining wall, Pavers
installer. Applying my knowledge of math is easy for me when following blue prints for any type of block work
performed. I am able to multi task and follow direction to be sure a job is completed on time; over seeing my crew to
be sure all work is performed to standard. As the lead installer I use a variety of heavy equipment such as bobcats,
Kubota’s, jackhammers, chainsaws, concrete saws, tampers, wet saws. I also use tools such as tape measures, line
levels, and torpedo levels. I must obtain the correct dimensions from blue prints so that the correct amount of material
can be ordered and brought to my site. I receive direction and follow though without supervision. Using my many
skills, leadership and knowledge, I can do just about anything.
Ground Round Dec, 2011-oct 2012
• Charbroil
• Flat top
• Fry
• Quarterback
I hold the position of ast km, running all positions in back of the house operations. Setting the pace for the store is very
important. Quality, accuracy, and speed are needed to build the stores guest counts through great food and even better
service. We have a great team and with my people skills and ability to do my part and more we deliver great food, I
feel I am a part of accomplishing our goals as a team. Being a great and natural leader allows me to move up quickly.
In a 3 week’s time I learned the Ground Round Menu entirely, as well as the kitchen stations, equipment use and what
I would need in order to excel at my position.
General Manager
Dec, 2002 – Oct, 2008 Taco Bell, Amherst, Ohio
• General Manager of a 2 million + dollar a year Taco Bell restaurant.
• Overseeing 40 employees and 5
other Jr. Managers.
• Reaching and obtaining our targets in all numbers, such as sales projections, schedules, and forecasting
• P&L, budgeting, customer satisfaction, food orders, small wares
• Maintenance, inventory, speed of service, hiring, training
• Building the capabilities of my Jr managers.
The store is one of the busiest stores in the company; I took this below standard performances store to company goal
within my first year and I Lead it to be the best in the area in the second year. In the summer sales volumes would
reach 50k a week. Working hard and fast passed is nothing new to me. In a business where the guest check average is
5.50 along with daily sales of 5k to 9k leads to 1000 - 2000 transactions a day. In this environment it is very important
to cast a positive leadership shadow over your team. When dealing with fast food you have a goal of taking orders in
45sec and then delivering them within 60 sec, it is very important that everyone is functioning as a team to get the job
done. Keeping your staff motivated with incentives and praise, while offering guests with great service was my top
priority, but not sacrificing service or Quality. Maintaining our goals with speed, service, as well as food cost.
Functional Summary
• Leadership and Coaching
• Restaurant Turnover
• Budgeting
• Restaurant Management
• Great Understanding of a P&L
• Positive Leadership
• Problem solving
• Superior math skills
• Availability
• Reliability
• Strong knowledge of machinery and tools
• Belief in hard work
•
References available upon request
Contact this candidate