Customer Service Quality Assurance
Resume:
Management
Recognized throughout my career for being a Production leader leveraging
my knowledge and experience in manufacturing and the utility industry to
increase revenue and operational efficiency. Solid foundation in
organizational, communication and time management skills. Adept at
identifying performance and process gaps to complete business interest
and developing process improvements initiatives. Seeking an Supervisor
position in bringing 10+ years of experience as follows:
.
Key Strengths
Operations Management Lean Manufacturing Process Analysis
Quality Assurance Customer Service Risk Management
Process Improvement Scheduling Project Coordination
Coaching & Development P&L Accountability Cost Reduction & Budgeting
Core Competencies
o Results-driven with exceptional practical judgment with skills in
developing process improvement, risk management, lean manufacturing
and team management.
o Known for taking strategic plans and benchmarking them for
performance against key operational objectives.
o Experienced in Lean manufacturing and a proven record for
delivering key results, exceeding operational goals. Implementation
of 5S throughout biochemical manufacturing.
o Strong operational process improvement background through
effective cost reduction, tactical planning, productivity gains and
revenue growth strategies.
o Provide input to optimize the productivity of personnel /
resources to achieve goals and objectives, and cost reduction plans
while managing departmental maintenance budget.
Professional Profile
Bermex inc. - Marietta, GA.
Interim District Manager, 2005 to 01-2013
GENENTECH - San Francisco, CA.
Initial Purification Supervisor, 2003 to 2005
LAM RESEARCH - Fremont, CA.
Sr. Systems Integration Supervisor, 1996 to 2002
United States Marine Corps
Non Commissioned Officer
Honorable Discharge (Desert Shield, Desert Storm)
Education
Itt technical institute - San Diego, CA.
ELECTRONICS ENGINEERING TECHNOLOGY, ASSOCIATES DEGREE, 1995 GPA: 3.9
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