Service Technician

Lance Miller Lister II

**** ******* *****, *********, ** 32506

850-***-**** *************@*****.***

Desktop Support Technician

Highly motivated individual seeks position as a desktop support technician. Individual has over ten years

of experience with personal computers and laptops with an additional five years experience with smart

devices.

Technical Skills

Hardware: Expert in installing motherboards, CPU’s, RAM, hard disk drives, optical drives, video cards,

network interface cards, sound cards and various other expansion cards.

Operating Systems: Expert in installing Microsoft Windows versions 3.11, 95, NT, 2000, ME, XP, Vista, 7

and 8. Experience in installing Red Hat Linux, Ubuntu Linux and Mac OS X.

Networking: Intermediate in installing home and SOHO networking solutions. Hardware experience

includes routers, switches and hubs.

Software: Expert in installing and troubleshooting various software titles to include Microsoft Office,

Internet Explorer, Google Chrome and Firefox. Additional experience in multimedia applications such as

Windows Media Player, Windows Media Center and VideoLAN (VLC).

Programming: Beginner in Visual Basic, C# and Java.

Technical Experience

Prior to 2005: Various personal experience installing above listed operating systems and hardware.

2005 – 2006: Varium Computers, owner and operator. Duties included answering service calls, setting

appointments, diagnosing computer issues, resolving discovered issues, ordering replacement

equipment, installing replacement equipment and instructing end users in general PC and laptop

maintenance.

2007 – 2012: Continued providing hardware and software support to the general public as a volunteer

service. Enlisted in the Army in October of 2008 where individual obtained strong verbal and leadership

skills via the Army Warrior Leader Course (WLC). I also served as a Tier I supervisor in a maintenance

shop where I directly supervised three technicians. During my Army career I offered my skills as a service

to my fellow service members.

1

Lance Miller Lister II

8205 Riviera Court, Pensacola, FL 32506

850-***-**** *************@*****.***

Education

2002 – Obtained GED from George Stone Center, Pensacola, FL

2012 – Attending LandWarNET University at Fort Gordon, GA. Course covered installation, configuration

and maintenance of tactical networking systems.

2013 – Certified A+

2

Contact this candidate