Administrative Assistant Customer Service

DANIELLE BOUVIER

** ******** ** **********, ** **032

860-***-**** *********@*****.***

PROFILE

Self-motivated, dependable professional seeking to apply proven skills to a

challenging career-oriented position. Experienced working in fast paced

environments demanding strong organizational, technical and interpersonal

skills. Successfully performs within a team environment and has the

ability to effectively interact and negotiate with individuals at all

levels. Continuously strives for improvement by education and work

experience. Strengths include multi-tasking and strong customer service

skills.

EXPERIENCE

HCL-Cigna Bloomfield, CT (Feb 2011-Oct 2011)

Project Coordinator

. Managed and coordinated the IT departments projects and travel

arrangements. Keep documents that held timesheet and expense

information.

. Ticket Manager for all the issues that needed to be handled at all the

US locations.

. Calendar/Vacation Management

JOHNSON BRUNETTI Wethersfield, CT (Feb 2011-June 2011)

Office Manager/Administrative Assistant

. Maintain relations with vendors and wholesalers

. Answer phones, maintain calendars and appointments.

. Marketing Assistant with Seminar Presentations

. Arrange Travel and Convention Meetings.

. Keep the office clean and supplied with all necessary materials.

WEST HARTFORD PUBLIC SCHOOLS West Hartford, CT (2004-2011)

Conard High School- Head Cheerleading Coach

. Train, mentor and supervise high school cheerleading squad

. Develop and implement effective routines

. Successfully led team to state championships

. Promoted to head coach after one year

BOUVIER, BECKWITH & LENNOX INSURANCE, CO. West Hartford, CT (2002-2011)

Administrative Assistant

. Professionally answered phones and greeted customers at reception area

. Required to be detail oriented with tasks such as filing, stocking and

ordering

. Delivered high standards of the company by providing quick customer

resolution

. Nominated and sponsored by the company to attend professional seminar

. Handled and followed up on all company billing notices.

EDUCATION

CENTRAL CONNECTICUT STATE UNIVERSITY - New Britain, Connecticut

2011 Graduate

Business Associates Degree in Psychology, Minor in Sociology.

CONARD HIGH SCHOOL - West Hartford, Connecticut 2004 Graduate

GPA= 3.0, Cheerleader, Captain of Squad (Junior and Senior Year)

JOHN CASABLANCA'S MODELING SCHOOL & AGENCY- Berlin, Connecticut

2006 Graduate

TECHNICAL SKILLS

Proficient in Microsoft Office- Word, Excel, PowerPoint, Internet,

Typing, Certified in First Aid & CPR Certified, CT Coaching

Certified and Tips Certified.

References Available Upon Request

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