Sales Representative
Resume:
CLAUDIA M. GRACE
Fallston, MD 21047
**************@*****.***
SUMMARY
Bilingual, energetic and highly motivated Sales Representative with unique
teaching, sales and marketing experiences. Proven track record of
motivating and leading teams to produce high quality outcomes. Creating
innovative strategies to meet and exceed sales goals. Effectively serving
customers by selling products, meeting customer needs and resolving issues.
Core competencies include:
. Detail-oriented and able to maintain a high level accuracy on all work
activities
. Exceptional verbal and written communication skills
. Ability to adapt to diverse working environments and eagerness to
learn new tasks
. Focused sales efforts by studying existing and potential customers
. Developed and implemented programs by tracking goals
. Demonstrated the ability to work independently to drive projects to
completion
PROFESSIONAL EXPERIENCE
BALTIMORE COUNTY PUBLIC SCHOOLS, Baltimore, MD, Perry Hall High School 2012 - Present
World Language Teacher, Hereford Middle and High School 1991 - 1998
. Devised curriculum using a variety of teaching tools, motivational strategies and technology.
. Managed the learning process by meeting student performance goals.
. Motivated learners to read, write, listen and speak Spanish in
proficiency levels I - AP.
MELALEUCA, Fallston, MD 2011 - 2012
Marketing Representative
. Responsible for all sales and marketing activities.
. Created and conducted effective proposal presentations via phone and in person.
. Worked within a sales team to achieve and exceed monthly sales goals.
STATE FARM, Abingdon, MD 2004 - 2009
Agent/Sales Representative
. Provided clients' changing insurance needs by selling auto, life,health, and bank.
. Assessed clients' financial needs by establishing long term goals in
life appointments.
. Developed a protection plan by calculating and quoting rates for immediate coverage.
. Created a base for long-term sources of clients by using referrals and
special-interest groups.
GRACE TRANSLATIONS, Fallston, MD 2000 - 2004
Principal Translator/Facilitator
. Developed and provided on-site live translations in Spanish toHispanic employees.
. Explained the company regulations and policies to Hispanic employeesin Spanish.
. Improved labor relations by assisting in positive resolution between
employee and management.
. Translated employee manuals from English to Spanish for various companies.
Spanish Tutor 1997 - 2000
Principal/Owner
. Created motivating Spanish lessons to engage learner in speaking,writing, listening and reading.
. Devised assessments to monitor student progress.
. Prepared teachers for Maryland Spanish Certification Exam.
EDUCATION
Masters of Education, Towson University,Towson, MD. 2000
. Kappa Delta Pi Honor Society Member
. Magna Cum Laude
Bachelor of Arts Degree, Towson University,Towson, MD. 1990
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