Manager Business Development

ESAU FLORES

**** *. **** ***** ***** #*** Chicago, IL 60610

PHONE: 832 - 687 - 6592 E-MAIL: ********@*****.***

OBJECTIVE

Offer my leadership, problem-solving ability; and public relation skills to

an organization that seeks individuals with unflagging enthusiasm and

tireless dedication to excel.

PROFESSIONAL EXPERIENCE

Randall Davis Co., Chicago, IL

February '09 - Present

Regional Director

- Analyzed local and national market and identified opportunities to

generate revenue for communities

- Responsible for the overall fiscal accountability of 7-15 multi-site

residential and commercial properties

- Hired, oriented and trained new personnel, responsible for 150+

employees

- Developed, implemented and monitored marketing plan for entire

portfolio

- Implemented and monitored monthly/annual community budgets for all

properties

- Coached communities on the best outreach practices for optimal lead

results

- Responsible for capital improvements

- Managed vendor relations and contracts renegotiating many to a much lower

cost without affecting service

- Conducted audits to ensure that all communities were in full compliance

with company procedures

Sentinel Corp., Houston, TX

March '06 - February '09

Property Director

- Show properties to prospective tenants, negotiating rental/lease

agreements

- Generate monthly revenue for community and researched market

competition

- Lead training and development of company policies and procedures for

new personnel

- Responsible for resident

relations and marketing for a premier

downtown loft residential property

- Resolve disputes including

evictions, Payment demands, deposit

demands etc.

- Responsible for 20+ employees

- Prepared annual budgets, monthly

closeouts and weekly financial and

property reports

American Airlines, New York City, NY

November'03 - March '06

Business Development Manager

- Developed and implemented strategic sale plan for the Latin American

region to align with corporate goals

- Manage accounts and business development plans for Latin America

- Attended selected events and trade shows

- Acquire new businesses to add to an

existing clientele base on a continual

basis

- Identify high potential sales

opportunities and develop/establish

relationships

American Airlines, New York City, NY

February '00 - November '03

Inflight Supervisor

- Ensured employees were in full compliance with FAA regulations

- Served as liaison between management and unionized workers

- Managed, trained and implemented FAA compliance programs

- Accurately monitored and provided new training ideas and programs for

new hire employees

- Resolved customer service and operational problems

- Established more effective but shorter recurrent training sessions

- Regularly collaborated with FAA for manual revisions

EDUCATION

- University of Houston - Double Major

- Psychology - concentrated in Industrial/Organizational Psychology

- Business Globalization

COMPUTER SOFTWARE AND CORE COMPETENCIES

Microsoft Office and applications; MRI; Yardi; Sentex; Blue Moon; Keytrak;

Onesite; Point2 Property Manager; Corelogics Saferent; Business calculator;

Bilingual (Spanish/English); Strategic planner; Client needs assessment;

Profit & Loss management; Client relationship management; Market Analysis;

Negotiation

Contact this candidate