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Customer Service Training

Location:
Hastings, NE
Posted:
July 15, 2013

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Resume:

* *** * ** * H S T R E E T • H A S T I N G S, N E 6 8 9 01

** * *** ** ** • CHRISTROSHYNSKI@GM AIL.COM

CHRIS J. TROSHYNSKI

OBJECTIVE

To gain employment that will allow me to smoothly transition from the military to the civilian work

force while taking advantage of my logistical, administrative, training, and customer service skill sets

and become a productive member of my new team.

SUMMARY OF QUALIFICATIONS

Currently hold Certificate of completion for Medical Operational Data System training – HIPAA –

Privacy and Security

December 2009 Professional Education Center Little Rock, Arkansas

Hazardous Material Handler

40 Hour course certifying the student as a shipper of hazardous material

November 2008 and May 2009 (two phases) Petroleum Quartermaster School Fort Lee, Virginia

MOSQ as 92F3O (Petroleum Specialist)

November 2005 Professional Education Center Little Rock, Arkansas

PBUSE (Property Book Unit Supply Enhanced) software training for Logistical Support

Specialists at the Unit Level. 40 Hour Course of Instruction

June 1989 to October 1989 Army Armor School Fort Knox, Kentucky Officer Basic Course

Qualified as Armor Officer

WORK OF EXPERIENCE

May 2012 to Present Energy Pioneer Solutions Hastings, Nebraska

• Assessment of homes to see where energy is escaping

• Wrote reports to home owner explaining the measures that can be taken to conserve energy

• Presented proposals to home owners to retro fit homes to be more energy efficient

• Worked as crew member and crew leader to retro fit homes to be energy efficient

• Assisted in developing supply accountability program for the company

• Assisted in building out trailers for insulating and retrofitting homes

April 2008 to Present Nebraska Army National Guard Hastings, Nebraska

Readiness/Detachment NCO, DET 1, 1167th Brigade Support Company

• Day to day operations of the unit

• Maintained Administrative Files of the Unit’s soldiers

• Maintained Clothing Records of the Unit’s soldiers

• Maintained all Payroll Records of the Unit’s soldiers

• Primary source for Unit soldiers on all pay issues

• Tracked all pertinent training of the Unit’s soldiers as it applied to Mobilization

• Submitted applications for Training Schools on behalf of the Unit’s soldiers

• Coordinated training events with various Training Site personnel and civilian contractors

• Purchased supplies and rations with Government Credit Card and maintained records of all

transactions

• Administered to the medical needs of the Unit’s soldiers to include filing for Incapacitation Pay,

requests for temporary and permanent profiles, and submission of packets for the Reserve

Component Medical Managed Care Program (RCMC)

Acted as a liaison between families of deployed soldiers and the military community and was

available for support 24 hours a day while the unit was deployed

June 2007 to April 2008 Nebraska Army National Guard Hastings, Nebraska

Supply NCO, Troop A, 1 167th CAV(RSTA)

Day to Day Logistical Operations of the Unit

Responsible for maintaining the Commander’s Supply Discipline Program

Coordinated the transfer of equipment from unit to unit as the State Property Book Office

mandated

Maintained Clothing Records for the Unit’s soldiers

Ordered supplies for the Unit’s day to day operations as well as for specific training events

Primary Physical Security Official for the Unit

Responsible for contracting meals for the Unit during Drill Weekends

Maintained the Unit’s Hand Receipt of Accountable Equipment

Purchased supplies and rations using Government Credit Card and maintained records of all

transactions

September 2005 to June 2007 Nebraska Army National Guard Fremont, Nebraska

Supply NCO, Troop B, 1 167th CAV(RSTA)

Day to day logistical requirements for the Unit

Maintained Clothing Records for the Unit’s soldiers

Ordered supplies for the Unit’s day to day operations as well as for specific training events

Primary Calibration Official for the Unit

Primary Physical Security Official for the Unit

Ensured that new equipment fielded at Mobilization Station was in working order and up to

standards

Maintained the Unit’s Hand Receipts of Accountable Equipment to include both Organizational

Equipment and Theater Provided Equipment

Deployed to Iraq (Camp Anaconda, Balad) from March 2006 to June 2007

Received Meritorious Service Medal

January 2005 to September 2005 Nebraska Army National Guard Grand Island, Nebraska

Training and Administrative NCO

Administrative Records Custodian

Promotions and Evaluations

Training Coordinator

Assisted the Family Support Group

December 2003 to January 2005 Coleman Power Mate Kearney, Nebraska

Line Worker/Promoted to Factory Specialist

Assembled Rotors for Generators

CNC Machine Operator

Press Operator

Assembled Generators

Tore Down Generators to Troubleshoot Why They Failed Final Inspection

February 2001 to December 2003 Riddle’s Jewelry Kearney, Nebraska

Assistant Store Manager

Assisted Store Manager in Day to Day Operations

Scheduled Staff Hours

Trainer for New Sales Associates

Checked in New Stock to Store Inventory

Consistently Led Sales Team in Sales and Always Met Goals

October 2002 to September 2003(still employed by Riddle’s)

Deployment to Bosnia with Troop A, 1 167th CAV as a Fire Team Leader

Responsible for crew served weapon, vehicle(M1114 HMWVE), two soldiers and all

ammunition on board

Took responsibility for squad’s dismounted missions

Patrol leader for weekly logistical patrols

ADDITIONAL WORK EXPERIENCE

February 1991 September 1999 City of Kearney, Kearney Nebraska

Environmental Health Specialist

Code enforcement officer for the city

Enforcement of weed and nuisance codes

Yearly inspection of the Mobile Home Parks in the City Limits

Inspected new construction and existing septic tanks and drain fields

Assisted police in responding to animal calls

May 1988 August 1988 Nebraska Public Power District

Research Assistant: Assisted in an Environmental Study regarding the re licencing of

Kingsley Dam on the North Platte River and its effects on the nesting habitat of Least

Terns and Piping Plovers

• Monitored flow rates of the Platte River during the nesting season of Least Terns and

Piping Plovers

• Searched for and mapped nesting colonies of Least Terns and Piping Plovers

• Counted and marked individual nests of Least Terns and Piping Plovers in each colony

found

• Determined elevations of sandbars that comprised nesting colonies

• Banded Least Tern and Piping Plover chicks for further monitoring

EDUCATION

1984 to 1989 Kearney State College Kearney Nebraska

B.S. Biology

Emphasis on wildlife

EXTRACURRICULAR ACTIVITIES

Active member of the Hastings Area YMCA and volunteer 2 to 3 hours per month assisting staff with activities

such as Family Fun Night, Annual Basketball Tournament, and New Year’s All Night events

Motorcycling Weight Training Camping

REFERENCES

Kevin Janousek

Former XO on deployment to Iraq

501 Charlston Drive

Papillion NE 68133

402-***-****

John Beavers

Former 1SG on deployment to Bosnia

Broken Bow, Nebraska 68822

308-***-****

Jeffrey P. Switzer

CW2 in current unit

205 N. Swanson Avenue

Clay Center NE 68933

402-***-****



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