Customer Service Manager

Rose Tsakania

****.********@*****.***

201-***-****

*** ***** ******

Clifton, New Jersey 07013

WORK EXPERIENCE, SKILLS & ACCOMPLISHMENTS:

****-**** **** ****, *******, NJ Executive Assistant to Owner/Office

Manager

Education:

St. Dominic Academy Highschool, Jersey City, NJ

University of Thessaloniki, Greece

Drake Secretarial School, Jersey City, NJ

RESPONSIBILITIES AND DUTIES:

. Accounts Payable /Accounts Recievable

. High volume customer service and public relations

. Liaison between Insurance company and customers

. Managed 7-8 employees

. Answer high volume of phone calls

. Oversee day-to-day transactions

. Data entry

. Mailing and faxing

. Maintain calendar schedules for tech training

. Correspondence

. Prepare repair invoices

. Maintain log for NJ State Inspection papers for monthly audit

. Fluent in Greek

Technical skills:

Microsoft Office, Word, Excel and Outlook

Previous experience Typesetter / proofreader---Scott Printing, Jersey

City, NJ

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