Manager Training

RESUME

Ankit Sama

** ******* ****

Jabalpur (M.P).

Phone: 903-***-****,

Email: ab1bmg@r.postjobfree.com

PROFESSIONAL SNAPSHOT

. Training Manager, Golkonda Resorts & Spa (Hyderabad)

Job & responsibility (June 2012 - Till Date)

1. Inducting new joined employees.

2. Preparing and updating SOP's for all departments.

3. Conducting cross inductions for new joined employees

4. Conducting training sessions for all departments based on TNA

(classroom & on job).

5. Organising and conducting HR initiatives

. Training Manager, Hometel Chandigarh A Sarovar Hotel.

Sarovar Certified Trainer, Sarovar certified Manager

Job & responsibility (July 2010 - May 2012)

1. Inducting new joined employees.

2. Conducting generic training for all departments.

3. Managing and updating SOP's.

4. Conducting departmental training sessions based on TNA

(classroom & on job).

5. Organizing & conducting HR initiatives.

. Asst Training Manager, Moksha Himalaya Spa Resort, Parwanoo (H.P)

October 2009 - July 2010

Looking after Training of 3 hotels (one 5 star and other two 3 star).

. Room Service Order Taker cum Cashier, Hotel Narmada Jacksons,

December 2004 - June 2005

Looking after the order taking of Room Service Department and

cashiering of restaurant of Grand Heritage Hotel Narmada Jacksons

(ITC), Jabalpur

. Steward (Banquet), Hotel Oberoi Towers, Mumbai

March 2003 - October 2004

Performed all the duties of a steward including Restaurant Service and

helped as assistant in Banquet Sales Office.

.

EDUCATION

. Bachelor's of Science in Hotel Management & Catering Technology,

Punjab Technical University, Ranked 3rd in State from Madhya Pradesh.

JOBS WITH EDUCATION

. Faculty Housekeeping,

Aura Institutions, New Delhi

June 2009 - Oct 2009.

Training of the complete housekeeping syllabus to the students

. Associate Faculty Hospitality,

Vertex Aviation and Hospitality Academy, New Delhi

January 2009 - May 2009.

Prepared modules for Hospitality and providing training of the

complete hospitality, PD, Soft Skill syllabus to the students.

. Faculty Hospitality,(Maples Certified Trainer)

Maples international institute of air hostess training, New Delhi

April 2008 -September 2008

Providing training of the complete hospitality, PD, Soft Skill

syllabus to the students

. Operation Manager, Radiant Event Management. Jabalpur

December 2006 - January 2008

Looking after complete portfolio of Event Management Operations of

Radiant,

. Part Time Team Member, Caf Coffee Day, Jabalpur.

December 2005 - April 2006

Performed all the duties of a steward as a part time Team member,

STRENGTHS

. Goal-driven professional with progressive art and expertise that is

highly recommended to hospitality management, including ability to

deliver superior personalized guest service, cultivate strong business

ethics & relationship, make real-time decisions, and resolve issues in

a way that propels innovation, growth & prosperity.

. Excellent team player who listens, drives talented team members, and

integrates their divergent thoughts, opinions and perspectives into

meaningful action.

. Highly effective in both verbal and written communication (both

English and Hindi)

. Energetic, competitive achiever who can inspire and motivate team

members, successfully manage multiple priorities, and perform under

pressure in the fast-paced rapidly changing environment.

. Visionary and global thinker who is graduate in Hotel Management and

adept at training, developing, counselling, and coaching team members.

. Computer-proficient performer with expertise in MS Windows, MS Office

(Word, Excel, PowerPoint, MS Internet Explorer.)

TRAINING ATTENDED

. Completed 3 months Industrial Training in Ashok Group of Hotels, New

Delhi. (Ashoka, Janpath and Samrath)

July 2006 - September 2006

. Completed 4 months Industrial Training in Hotel Residence & Convention

Centre, Mumbai.

May 2007 - August 2007

. Completed basic CRS Training in Galileo (May 2008)

PERSONAL PROFILE

Date of Birth : 15th January 1984

Marital Status : Married

Fathers Name : Late Shri. Deshdeep Raj Sama

Interest : Listening music, cooking and practising DJ

Strengths : Motivational & Public Interactive, Sincere &

Disciplined

Permanent : 79, Narmada road,

Address Jabalpur (M.P) pin-482001.

REFERENCES

Mr. Abhishek Thakur Mr. Anubhav Gopal Gore

Managing Director Director

Radiant Event Management Dezine Dreamz InfoTech,

Nagpur (099********) Jabalpur (097********)

Mr. Marvin Pereira

Regional HR Manager

Club Mahindra Holidays

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