Customer Service Manager
Resume:
MICHELLE GUERRERO
SAN ANTONIO, TX 78209
********.**********@*****.***
Career Objectives
To obtain a position in customer service, data entry, office work, or in a related field of employment.
Summary of Qualifications
Customer Service; Data Entry; Administrative Work; Management/Supervisory Work; Accounting Experience;
Cashier/Teller Experience.
Work History
Forbes Energy, ALICE, Texas
Mail/Office Clerk Jun 27, 2012 - Nov 21, 2012
Audit and input field tickets into LMI systems and get them ready to be sent out for signature by company man.
Prepare invoices and attach required paperwork to send out for payment. I check all incoming FEDEX mail to the
office and distributed to assigned inboxes as well as taking all paid invoices to accounts payable. Take incoming
calls, filing, and do administrative duties as asigned or required.
Bowden Ford, ALICE, Texas
Receptionist Sep 26, 2011 - Apr 20, 2012
Provided customer service, greet customers when they arrived at store window, answer phones, filing, stocked
vehicles, picked up vehicle plates at local County Courthouse, picked up mail, ran company errands, clerical/office
duties, picked up mail and distributed it to manager, administrative duties, and other duties as assigned or required.
Texas Champion Bank, ALICE, Texas
Teller Dec 01, 2010 - Sep 20, 2011
Provided customer service to bank patrons, received phone calls, made deposits, ordered checks for customers,
cancelled/received debit cards, handled wire transfers, received large deposits from local area, counted end of the
day money tills, assisted in counting federal monies and verified daily beginning balances. Totaled ATM monies,
processed RMD monies, sent out daily accounting reminders to customers, closed accounts for customers, and other
duties as assigned or required.
Bill Miller BBQ, CORPUS CHRISTI, Texas
Manager Apr 01, 2003 - Nov 01, 2010
Provided customer service, supervised daily/evening activities with 20 employees, received and allocated store
monies between safe and money tills. Monitored food and labor costs for efficient productivity. Maintained store
cleanliness to meet health department standards, and established customer satisfaction/hospitality.
Education
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High School Diploma/GED
Training
Managment Mar 10, 2003 - Dec 10, 2003
BIll Millers BBQ
Computer Skills
Typing Speed: 60 Words Per Minute
• Apple or Macintosh Computers
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Networking or Lan Software (Cisco, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc)
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