Customer Service Manager

Aurelia Salgado

**** *. ******* ***#***

Houston, TX 77035

E-mail: ***************@*****.***

Contact Phone: 832-***-****

Objective

Obtaining full time or part time employment in a positive, friendly and professional environment.

Education

Remington College Houston, TX

Medical Billing and Coding 01/2012- 09/2012

KeySkills

• Bilingual

• Multi-tasking

• Scheduling

• Professional Communication

• Medisoft/Microsot Word/Outlook

• Customer Relations

• Accounts Recaivable

• Multi-phone system calls

• Organized

• Billing

• 45 wph

Work Experience

Café Express 06/2013-Current

Cashier

• Cashier

• Customer relations

• Answering the company phone, transferring calls, and taking requests.

Best Care EMS, LTD (Completed 80 hours of Externship) September 2012 Houston,TX

• Answered incoming multi-phone calls

• Verified Insurance

• Registered patients and entered data information

• Posted payments patient/insurance

• Checked claims status on claims

Subway 01/2011-08/2011 Houston,TX

Night Shift Manager

• Provided excellent customer service

• Monitored food preparation along with inventory

• Responsible for cash transactions with bank deposits and reconciliation

Best Western Hotel 06/2009-06/2010 Houston, TX

Receptionist

• Customer Service and Guest Relations

• Sales, A/R and Auditing

Certificates/Awards

• OSHA

• HIPAA

• President’s List – 4.0

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