Software Administrative Assistant

Alla Carter

Management Assistant, Edvance Research (9/2009-12/2011)

***** ****** ****, #*** - *** Antonio, TX 78216

***********@****.*** - 210-***-****

Maintained the front desk

- Operated a 40-line switchboard,

- Received visitors, sorted daily mail and received packages from

FedEx, Office Depot and US Postal Service

- Support to the Regional Educational Laboratory–Southwest.

- Provided clerical support to all Edvance Staff

WORK EXPERIENCE

Senior Executive Administrative Assistant

Lockheed Martin/Ft Sam Houston - San Antonio, TX - August 2008 to January 2009

- Prepared a wide variety of recurring and nonrecurring

correspondence, reports and other

- Maintained library of publications, reviewed incoming/outgoing

correspondence

-Devised a system to monitor inventory of office equipment, office

records, forms and reports

- Processed travel arrangements in Defense Travel System (DTS)

along with hotel stays

Administrative Technician II

Center for Health Care Services, Healthy Solutions - San Antonio, TX - November 2007 to July 2008

- Created and implemented the QTC Military Medical Service Program,

maintained claimant records, gathered statistic data, prepared and maintained

reports, maintained pay estimates, statistical and financial data, formulated a

weekly report

-Recorded, organized and maintained case manager contacts, telephone, fax

numbers and dates QTC Medical Services for follow up

- Used spreadsheets to assemble, manipulate and format reports, monitored,

reviewed, maintained updates, developed and maintained a QTC reports, devised a

check and balance system

- Managed Medical Director's calendar, scheduled appointments, meetings,

conferences, committees and travel arrangements

- Created a filing system for work groups and projects, reviewed and sorted

incoming correspondence, devised a suspense data system

Secretary Office Automation

U. S. Department of Housing & Urban Development - Fort Worth, TX - February 2001 to October 2005

- Established and maintained files and records relating to FHEO programs

- Devised a log for incoming correspondence, monitored all Fair Housing publications, pamphlets, flyers, etc.,

familiar with HUD Regulations and directives

- Prepared notification letters, received and directed callers to appropriate staff

- Maintained the Director's calendar to include scheduling, coordinating, setting up and reserving meetings,

typed and proofed memorandums, correspondence, and legal reports

- Devised system to monitor office supplies using automated supply system, Time and Attendance Specialist,

software tutor for office personnel, prepared travel arrangements

Secretary Stenographer

U. S. Department of Defense/DoD 341st Training Squadron - Lackland AFB, TX - November 1990 to

January 2001

- Performed a variety of secretarial, clerical, and administrative duties to support and assist the commander

for the Military Working Dog Agency (Worldwide)

- Processed and routed incoming/outgoing materials, received and reviewed correspondence, maintained

suspense reports

- Reviewed and prepared correspondence, scheduled appointments and prepared hotel and travel

accommodations using the DTS Defense Travel System

Secretary Stenographer

U. S. Department of Army/Dept of Medicine Allergy-Immunology Clinic - Fort Sam Houston,

TX - October 1990 to 2001

- Typed a variety of letters, reports, memos and patient summaries using word processing software

- Prepared travel arrangements using the Defense Travel System (DTS), monitor patient immunology counts,

and allergy extract lists

- Scheduled patients for clinic appointments using CHCS and DEERS

Secretary Stenographer

U. S. Department of Defense/Oral/Maxillofacial Surgery - Wilford Hall - Lackland AFB, TX - July 1989 to

February 1990

- Typed medical reports for 15 resident doctors using MS Office Word

- Maintained staff meeting minutes, patient files and scheduled appointments using CHSC and DEERS

- Prepared travel arrangements in Defense Travel System (DTS), received telephone calls, greeted visitors

- Typed and prepared a variety of letters, reports, memos and patient summaries using word processing

EDUCATION

Wayland Baptist University - San Antonio, TX

January 2000 to January 2000

Psychology

San Antonio College - San Antonio, TX

January 1985 to January 1986

Associates in Computer Information Technology

St Phillips College - San Antonio, TX

January 1984 to January 1986

ADDITIONAL INFORMATION

Extensive Secretarial, Office Management, Computer and Software Tutoring skills. Highly skilled in Writing

Clearly, Effective English Grammar, Oral Communication, Managerial Techniques for Secretaries, Time

Management, and Travel Orders coordination and preparation.

Computer Skills

Typing Speed: 56 Words Per Minute

- Database Software (Oracle, Access, etc)

- Data Entry Terminal (SVT, Mainframe Terminal, etc)

- Desktop Publishing Software (Pagemaker, etc)

- EMail Software (Outlook, Lotus Notes, etc)

- SharePoint

- Graphics/Drawing Software (Photoshop, etc)

- Internet Browser (Netscape, IE, etc)

- Networking/LAN Software (Novell, etc)

- Peripheral Devices (Scanners, Printers, copiers, faxes, etc)

- Personal Computers

- Presentation Software (PowerPoint 2007, etc)

- Spreadsheet Software (Lotus, Excel 2007, etc)

- Utility Software (Virus Software, etc)

- Word Processing Software (MS Office XP2007, MS Word 2007, etc)

- Adobe Acrobat

- Share Point

Contact this candidate