Engineer Quality

Barry A. Bogen CSSBB, CQE, CQA, CQT

***** ******* ***** **., ***. 312

Austin, TX 78729

512-***-**** (home)

512-***-**** (cell)

*********@***.*** (e-mail)

Value Offered

1. Strong business/engineering management training, including fundamentally-sound problem solving and analytical skills, to continually seek out and implement best practices which ensure significant return on investment (ROI), increased profitability, and greater cost savings for our Company and its external/internal customers.

2. Extensive external and internal leadership/teamwork experience as “go-to guy” for the Customer and throughout Operations, Quality, and Supply Chain, utilized to resolve difficult business challenges and develop and deliver optimal processes/methods which provide cost effective, value-added results.

3. Fluent bilingual language skills (English/Spanish) providing an invaluable communication tool to better understand the Voice of the Customer across multiple cultures, and promoting a proactive, mutually beneficial work relationship to achieve the goal of providing product and services which meet and exceed customer expectations and industry requirements.

4. Long track record of proven growth and positive results, including cost savings, recovery, and process improvements totaling nearly $1.6 million over 2 year period with most recent employer.

Professional Highlights & Achievements

• $139,440 cost recovery and 77.6% supplier DPPM out-of box improvement over 26-week period (97.4% overall annual improvement) as supplier quality/development engineer.

• $176,000 savings in annual rework costs as manufacturing quality engineer for development of preventive action mechanism that eliminated defects to PCBA line card and chassis cosmetic labels.

• $1,200,000 annual savings in nonconforming product scrap as Kaizen team leader due to development of plant wide WIP mechanical bracket assembly MRB process.

• 44% annual recovery of previously scrapped nonconforming product as Kaizen team leader in developing plant wide receiving inspection and CLCA process for metals and mechanical bracket assemblies.

• 34% reduction in WIP test failures as Kaizen team member to implement Statistical Process Control (SPC) and CLCA mechanism for PCBA surface mount technology manufacturing (SMT).

• Implemented company’s first bilingual ISO 9001 quality system (English/Spanish) as Quality Manager, including personally writing and translating 42 system procedures into Spanish.

• Awarded multimillion-dollar contract as Kaizen team member in resolution of component quality and services issues for products sold on point-of-purchase displays in the US and Latin America.

• Awarded contract as project team leader by Ford Motor Company – South American Truck Operations to assemble brake pedal systems as result of successful conversion of Quality System to satisfy QS 9000 and TS 16949 automotive standard requirements.

Keywords – Technical Skills & Special Training

• Quality System planning, development, and implementation (ISO, QS 9000, TS 16949)

• Supplier Quality Management and customer supplier relations

• Supplier evaluation and performance

• ASQ professional certifications

• Statistical Process Control & Statistical Analysis (SPC)

• Closed Loop Corrective/Preventive Action (CLCA) development and implementation

• Kaizen – team leader and participant

• Training & supervision of supplier, manufacturing, and quality personnel • Principles of Reliability, including Quality Function Deployment (QFD)

• Advanced Product Quality Planning (APQP)

• Failure Modes and Effects Analysis (FMEA)

• Design of Experiments (DOE)

• Technical Writer (English & Spanish)

• Blueprint reading (GD & T)

• Inspection and test development, training, and implementation

• Clean Room protocol

• Read, write, and speak Spanish

Relevant Experience

7/05 – 8/09

Supplier Quality/Development Engineer

Manufacturing Quality Engineer Flextronics – Austin, TX

Major Tasks: 1. PCBA line card label experiencing extensive defects on cosmetic A-surfaces

2. Formal receiving inspection did not exist for metal components and mechanical bracket assemblies

3. Extensive scrap dollar loss in PCBA brackets due to internal & external quality issues

Results: 1. $176,000 in annual rework costs, developed PCBA line card mechanism to eliminate cosmetic A-surface defects

2. 44% annual recovery of previously scrapped nonconforming product, plant wide receiving inspection/CLCA process

3. $1,200,000 annual savings in product scrap, MRB/CLCA process, supplier/WIP defect reduction teams (DRT)

Other Duties: Component evaluation (including first article inspection), Joint Quality Improvement Program initiatives (JQIP), performance data reporting, develop QA programs/processes, failure & root cause analyses (CLCA), cost recovery

11/01 – 6/02 & 3/03 – 7/05 Senior Quality Engineer Consultant SQA Services – Rolling Hills, CA

Major Tasks: Contracted to perform quality and management consulting for Tier I and II automotive/semiconductor manufacturers

Results: Multiple, successful evaluations in APQP, PPAP, First Article Inspection, ISO/QS 1st and 2nd party quality audits

6/02 – 3/03 Senior Quality Engineer Photronics – Austin, TX

Major Task: Update facility quality system to expand US automotive Tier 1 supplier business and enter European auto market

Result: Successful conversion of Quality System to satisfy QS 9000 T&E, TS 16949, and Ford Q1 quality standards

Other Duties: Preventive maintenance system facilitator, coordinate corrective/preventive action system, and internal audit trainer

12/00 – 11/01 Supplier Quality Engineer Applied Materials – Austin, TX

Major Tasks: MRB DMR/NC reduction and improvement to technical investigation of supplier quality issues

Result: 97% DMR accuracy and <5% recurrence of supplier fault issues. Recipient of AMAT Quality Assessor medal.

Other Duties: Manufacturing line support, technical investigation of supplier quality issues, and issued CA requests

6/00 – 12/00 Quality Engineer Consultant West Valley Engineering – Austin, TX

Major Tasks: Assigned to Applied Materials for ISO 9000 initiative, in-house consultant to CES Engineering, and assisted Corporate Quality in performing quality audits on AMAT service locations pursuing ISO certification.

Result: CES Engineering conferred ISO 9001:2000 certification, resulting in being direct-hired by Applied Materials.

3/99 – 4/00 Corporate Quality Manager Quality Industrial Services –

Cd. Juárez, México & Detroit, MI

Major Tasks: Facilitator for modification of Quality System to QS 9000 standard, Quality System startup for new Company locations

Result: Awarded contract by Ford Motor Company – South American Truck Operations to assemble brake pedal systems.

11/98 – 2/99 Quality Engineer Thomas Engineering Co. – Santa Teresa, NM

Major Task: Implementation of QS 9000 quality system structure

Result: Development of 25 QS 9000 quality system procedures, including PPAP and First Article Inspection

3/95 – 4/98 Quality Manager Rock-Tenn Company – El Paso, TX

Major Task: Formal, nationally-recognized quality system did not exist

Result: Implemented company’s first bilingual ISO 9001 quality system (English/Spanish) as Quality Manager, including personally writing and translating 42 system procedures into Spanish.

Other Duties: Employee training, CLCA, quality audits, assisting in OSHA training and record keeping compliance

Computer Skills

Microsoft Office (Access, PowerPoint, Excel, Front Page, Project, and Visio), SAP, Oracle 11.0,

ARENA simulation software, Minitab and JMP (basic commands), AutoCAD (basic commands)

Education & Professional Certifications

Current Accomplishments and Projects

• Passed ASQ Certified Six-Sigma Black Belt (CSSBB) exam, 10/10

• Pursuing BS in Mechanical Engineering, University of Texas at Austin, Austin, TX (graduating Fall, 2014)

Previous Accomplishments

• ASQ: Certified Quality Engineer, 12/01, Certified Quality Auditor, 12/00, Certified Quality Technician, 10/00

• AIAG Certificates of Completion (10/99): Advanced Product Quality Planning (APQP),

Production Part Approval Process (PPAP), and Failure Modes and Effects Analysis (FMEA)

• Standards: ISO 9000/QS 9000 Lead Auditor, 7/95 [re-certified for ISO 9001:2000 (6/01) & TS 16949 (2/03)]

• College Education: BS in Industrial Engineering, University of Texas at El Paso, El Paso, TX

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