Customer Service Manager
Resume:
TONY SPRADLEY
**** ***** ***** ********, ********, GA 30038
****.********@*****.***
Production Supervisor or Warehouse Manager
PROFILE OF QUALIFICATIONS
TONY SPRADLEY
**** ****y Chase Crossing, Lithonia, GA 30038
****.********@*****.***
Production Supervisor or Warehouse Manager
PROFILE OF QUALIFICATIONS
Long-term, comprehensive experience in manufacturing, customer service, logistics, staff leadership, shipping & receiving, quality control, documentation, reporting and operations management.
Bachelor of Science degree in Business.
Recipient of extensive professional training and education.
Certified in ISO 9001:2000 as both Quality Inspector and Auditor.
Winner of numerous awards for ensuring safe working environments.
CAREER TRACK
Cenveo (formerly MeadWestvaco), Chamblee, GA 1990 - 2012
Quality Inspector 2009-2012
Shipping & Receiving Manager 2006-2009
Customer Service Representative 2002-2006
Supervisor 1990-2002
• Authoritatively managed 145 staff members on three shifts.
• Diligently inspected finished items and enforced stringent quality-control standards.
• Produced detailed, comprehensive Quality Reports.
• Responsible for directing envelope-production operations for such clients as AT&T, American Express, Lowe's and Home Depot, achieving volume of over 220MM envelopes per month.
• Winner of awards for ensuring Zero Accident Rate.
PRIOR EXPERIENCE
Supervisor employed by Northern Telecom, 1982-1990
EDUCATION
ISO 9001:2000 Quality Inspector Certification
ISO 9001:2000 Auditor Certification
EEO Workshop training
Positive Employee Relations training
Just-in-Time training
Time Management training
Assertive Communication training
Decision Making & Problem-Solving training
Facilitator Skills training
OSHA Guide training
Jacksonville State University, Jacksonville, FL
Bachelor of Science - Business 1981
TONY SPRADLEY
5393 Savoy Chase Crossing, Lithonia, GA 30038
****.********@*****.***
Date: July 22, 2013
Dear USF Holland
I am currently seeking a challenging career opportunity in the capacity of a Production Supervisor or Warehouse Manager and am submitting my resume for your review. In advance, I thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a Bachelor of Science degree in Business, ISO 9001:2000 Certifications as Quality Inspector and Auditor, extensive professional training and long-term experience in manufacturing, customer service, staff leadership, logistics, shipping & receiving, quality control, documentation, reporting and operations management. Additionally, I have won awards for ensuring a safe working environment with zero accidents.
Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results, and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals.
I am eager to discuss how my qualifications match your needs, and look forward to interviewing with you at your earliest convenience.
Sincerely,
Tony Spradley
Attachment
Long-term, comprehensive experience in manufacturing, customer service, logistics, staff leadership, shipping & receiving, quality control, documentation, reporting and operations management.
Bachelor of Science degree in Business.
Recipient of extensive professional training and education.
Certified in ISO 9001:2000 as both Quality Inspector and Auditor.
Winner of numerous awards for ensuring safe working environments.
CAREER TRACK
Cenveo (formerly MeadWestvaco), Chamblee, GA 1990 - 2012
Quality Inspector 2009-2012
Shipping & Receiving Manager 2006-2009
Customer Service Representative 2002-2006
Supervisor 1990-2002
• Authoritatively managed 145 staff members on three shifts.
• Diligently inspected finished items and enforced stringent quality-control standards.
• Produced detailed, comprehensive Quality Reports.
• Responsible for directing envelope-production operations for such clients as AT&T, American Express, Lowe's and Home Depot, achieving volume of over 220MM envelopes per month.
• Winner of awards for ensuring Zero Accident Rate.
PRIOR EXPERIENCE
Supervisor employed by Northern Telecom, 1982-1990
EDUCATION
ISO 9001:2000 Quality Inspector Certification
ISO 9001:2000 Auditor Certification
EEO Workshop training
Positive Employee Relations training
Just-in-Time training
Time Management training
Assertive Communication training
Decision Making & Problem-Solving training
Facilitator Skills training
OSHA Guide training
Jacksonville State University, Jacksonville, FL
Bachelor of Science - Business 1981
TONY SPRADLEY
5393 Savoy Chase Crossing, Lithonia, GA 30038
****.********@*****.***
Date: July 22, 2013
Dear Weber group
I am currently seeking a challenging career opportunity in the capacity of a Production Supervisor or Warehouse Manager and am submitting my resume for your review. In advance, I thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a Bachelor of Science degree in Business, ISO 9001:2000 Certifications as Quality Inspector and Auditor, extensive professional training and long-term experience in manufacturing, customer service, staff leadership, logistics, shipping & receiving, quality control, documentation, reporting and operations management. Additionally, I have won awards for ensuring a safe working environment with zero accidents.
Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results, and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals.
I am eager to discuss how my qualifications match your needs, and look forward to interviewing with you at your earliest convenience.
Sincerely,
Tony Spradley
Attachment
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