Keo E. Oudomvilay
Allen, TX 75002
Mobile: 315-***-****
E-mail address: ***.**********@*****.***
QUALIFICATIONS OF SUMMARY
• 10 + years in Information Technology
• 8 years SQA validating software products
• 3 years MIS analyst supporting WAN, LAN and providing technical support to end
users at all corporate levels of organization
• 5 years Business Analysis and application support
• Strong attention to detail, self-starter, quick learner and team player
Education Le Moyne College, Syracuse, NY
B.S., Business Administration, May 1997
Minor: MIS
Onondaga Community College, Syracuse, NY
A.S., Business Administration, May 1995
O/S MS-DOS, Windows 3.1, 95, 98, NT4, 2000, Windows 7, Windows XP, VAX/VMS,
Novell, UNIX, Linux
Hardware IBM/PC compatible, Macintosh, VT420, VT520, IBM 3151, WYSE 60, HP
& Compaq PAQ 3955, Mainframe, MS Office Suite, MS Access, Visio,
Software WordPerfect, Crystal Reports, Procomm, PCAnywhere, NetMeeting, VNC
Viewer, Internet, Outlook Express E-mail, Lotus Notes, Rational Software ClearCase and
ClearQuest,Test Track Pro, DBExplorerPluz, Oracle Enterprise Manager, SQL
Server, PL/SQL Developer, Sharepoint, SourceSafe,VMWare, ArcExplorer,
ArcMap, CSS, STORMS, iScheduler, mySAP, SharePoint, Group Management
Interface, Business Objects, Remedy, Axacore, Dorado, Motivity, Daptiv, PGP
Desktop 10.2,WinSCP
Skill Sets Use Case, UAT, Test Cases, Test Plans, Test Scripts, Manual Test Execution,
Documentation, BRD, FSD, Project Management
Experience
Health Fitness
Business Analyst/Project Manager
August 2011 – Present
Responsible for identifying and analyzing business needs, assessing potential process
improvement alternatives, developing and/or documenting user requirements, and facilitating the
implementation of recommended technical and/or operational solutions that meet business needs
and improve operational performance.
• Set up meeting sessions with Account Manager to get project scope and requirement.
• Gather the requirement and document it into a Business Requirement Document and
obtain business and or client’s sign-off.
• Plan out project time line to ensure requested go-live dates met and meet client’s
expectation.
• Maintains and manages technology priority lists for operational areas.
• Understands the business issues and data challenges of the organization and industry.
• Research and Analyzes business and user needs, documents requirements, business
processes and workflows using Visio.
• Identifies gaps and opportunities for increases efficiency and effectiveness in workflow/
functionality that maintain or enhance software functionality.
• Engages organizational areas with a consultative approach to identifying needs,
evaluating alternative solutions and delivering recommended solution and business
process.
• Create and define business rules from the business requirement and translate it a
functional specification to hand-off to software developers.
• Collaborates with end users, development and systems teams to ensure recommended
enhancements meet the needs of the business.
• Create UAT Test Plan, UAT Test cases, and execute test cases to ensure that the
requirements are met as expected.
• Collaborates with Development teams to ensure all requirements are met and supports the
testing of projects.
• Promotes and guides clients to standardized solutions while working closely with Internal
and External customers to understand and document nonstandard requests.
Robert Half Technology
December 2010 – March 2011
Business Analyst Consultant (Contract position)
Participate in UAT during client converting to new loan origination software, configure role &
permissions for test accounts for BI tool, analyze data, gather requirements and help document
department process.
National Grid, Syracuse, NY
May 2008 – July 2010
Business Analyst
Responsible for system configuration, data validation, creating SQL scripts, and ensures
department personnel follow IT process to be compliant with SOX requirements.
• Provide user support for Work Management Systems utilized by Design, Scheduling, Stations
and Field Operations (STORMS, iScheduler, ACIS).
• Collaborate with and advise various systems users groups to identify and prioritize process
and/or systems changes and enhancements.
• Analyze National Grid business processes related to the use of system and identify/implement
opportunities for change to maximize efficiency and value of the system to the users.
• Work closely with IS to manage systems issues and change requests.
o Identify best technical and business solutions.
o Write business requirements and functional specifications for developers.
o Facilitate development, testing and implementation of identified changes.
o Develop job aids, communications and limited training support for users.
• Develop test plans and documentation for application upgrades and other changes.
• Interface and represent National Grid with key application vendors, advocate for priority
changes in future product releases.
• Manage the SOX process and yearly Audit for department
• Research, analyze and configure service inquiry request
Osmose, East Syracuse, NY
March 2003 – May 2008
Test and CM Coordinator
Document and test configurations applications.
• Research and analyze requirement specifications and translate them into test cases.
• Create and execute test plans.
• Track system defects and enhancements, assign levels of severity, and coordinate defect review
meetings.
• Develop and document test procedures for software applications and configurations relating to
customer project solutions and/or product solutions.
• Develop Requirement Traceability Matrix (RTM) to manage test cases.
• Perform testing of software applications and configurations relating to customer project
solutions and or product solutions.
• Coordinate team members in the testing of software applications and configurations relating to
customer project solutions and/ or product solutions.
• Work and communicate effectively with project managers and team members.
• Report problems identified during testing utilizing the software problem tracking system.
• Create and manage test data for software products.
• Review User’s guide documentation for software releases.
• Review and update release notes and with known defects
• Make recommendations to software products.
• In depth knowledge of Software Development Life Cycle process which includes Waterfall and
Agile methodologies.