Manager Customer Service

JERZY CABRZYNSKI

**** ********* ****. **** ** the Hills, IL 60156

Home 224-***-**** Cell 847-***-**** ********@*****.***

http://www.linkedin.com/in/jerzycabrzynski

SUMMARY OF QUALIFICATIONS

Hands-on, team oriented Warehouse Manager with extensive experience in

shipping, receiving and inventory control (designed cycle counts process

and directed annual inventory). Reorganized operations and set quality

standards to increase productivity and reduce costs. Designed and

implemented training programs and improved morale. Negotiated contracts

with suppliers achieving significant savings. Managed Distribution,

Warehousing, Inventory Control, Operations, Project Management and

Maintenance. Bilingual in Polish .

Training and Expertise

Certified Green Belt in Six Sigma

APIC'S CPIM Training

Project Management

People Management

Inventory Control

Distribution and Warehousing

Logistics

WMS/RF Systems

Statistical Analysis

MS Office Suite (expertise with Excel)

MS Project

Visio

SAP (NEA)

Professional Experience

UTi Logistics

2012 - 2012

Site Leader at Dow Chemical site, Ringwood, IL. (Change of job scope)

Managed logistics operations in a 24/7 environment.

. Trained and motivated shipping and production as well as clerical

staff.

. Implemented order processing matrix

Minutemen Inc, Temporary Staffing Agency

2011 - 2012

Assignment at 3Linx, Elk Grove Village, IL

Warehouse Manager (End of assignment)

Managed all aspects of Startup Fulfillment operation

. In a small start-up operation performed all functions from order

picking/packing/shipping to receiving and inventory control. Trained

seasonal crew. Created an Excel based application to supplement

company's WMS system to improve daily reports and order processing

Schoolkidz, Lincolnshire, IL

2010 - 2010

Warehouse Supervisor (Seasonal Position)

Supervised assembly and shipping operations, coached 40+ employees.

. Increased capacity of the warehouse by 200+ pallets by reorganizing

and consolidating inventory, thereby improving customer service.

Streamlined the shipping operations using Six Sigma methodology

improving employee productivity. Improved accuracy and quality control

within 3 months of the assignment.

. Supervised production line; trained seasonal assembly crew and

forklift drivers. Wrote SOP for shipping and line operations.

JERZY CABRZYNSKI

4960 Princeton Lane. Lake in the Hills, IL 60156

Home 224-***-**** Cell 847-***-**** ********@*****.***

http://www.linkedin.com/in/jerzycabrzynski

ODW Logistics, Melrose Park, IL

2008 - 2008

Operations Manager (Position eliminated, ODW terminated contract with

client)

Managed three shift operations in manufacturing setting. Recommended and

implemented numerous safety, efficiency and process improvement, thereby

increasing employee productivity.

Blue Wave Products, St. Charles, IL

2005 - 2007

Warehouse Manager (Internal reorganization, position eliminated)

Managed all warehouse activities including supply and fulfillment cycles

and inventory management.

. Negotiated multiple LTL carrier contracts resulting in savings of $65K

over the prior year's rates.

. Redesigned warehouse increasing storage capacity by 1000 pallets.

. Exceeded all goals including same-day shipping, 24-hour dock to stock

and pick accuracy rate of 99.7%.

Fidelitone - Wauconda, IL

2004 - 2005

Warehouse Receiving Supervisor (Recruited by Blue Wave)

Managed receiving and rework area in 265,000 sq, feet - 100K+ SKU

warehouse. Supervised, hired and coached 40+ regular and temporary

employees.

. Reorganized operations to achieve greater efficiency. Increased

through-put by 20%.

Scholastic Book Services - Des Plaines, IL

2000 - 2003

Warehouse and Maintenance Supervisor (Operations relocated to another

state)

Assistant and backup to General Manager. Managed pick-pack operations

. Increased productivity by 41% while achieving 20% savings in costs

. Reduced Physical Inventory Adjustments from $236,000 to $28,000 within

two years.

. Increased accuracy of order picking - which was reflected in 44% drop

in cycle count errors

. Increased capacity of warehouse by 16% while reducing inventory

storage costs by $36,000 annually.

OTHER EXPERIENCE

Pfizer, (Wyeth Ayerst Pharmaceutical, American Cyanamid), Carol Stream, IL

1987 - 2000

Senior Warehouser - Team Leader DEA Control Cage

Supervised operations of DEA control cage. (Operations relocated to another

state)

EDUCATION

M.B.A., Keller Graduate School of Management, Schaumburg, IL, GPA 3.66

6 - 2003

Graduate Certificate in Project Management, Keller Graduate School of

Management 6 - 2003

B.A. Business Management, North Central College, Naperville, IL

6 - 1999 Top eight percent of graduating class. Cum Laude

(GPA 3.7/4.0). President's List

CERTIFICATIONS

Certified Green Belt in Six Sigma - Six Sigma Masters

9 - 2004

Project Management Training - Batuta Academy

10 - 2004

APIC'S CPIM Training - McHenry County College

9 - 2008

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