Assistant Supply Chain

Bernadette Cruz

****************@*****.***/407-***-****/www.linkedin.com/pub/bernadette-cruz/70/a32/604/

Profile

Innovative and determined professional with high level of integrity and attention to detail strives to utilize Process and

Project Management techniques, while focusing on lean and efficient strategies to create value

• Process and Training oriented

• Exceptional Oral and Written Communication skills

• Strong background in valid and reliable research in a variety of areas

• Excels in applying knowledge for strategic goals

• Exceptional problem solving skills with the ability to exercise mature judgment in a timely fashion

• Eager to contribute to a team environment

• Advanced in Microsoft Office, Visio, and familiar with SPSS

Education

Rollins College, Winter Park, FL, May 2013

Bachelor of Arts in Organizational Behavior

• GPA 3.9

• President’s List (Four Semesters)

• Dean’s List (One Semester)

• Psi Chi (National Psychology Honors Society)

Professional Experience

R.A.C National Product Service, Orlando, FL

Inventory Control Specialist, March 2006-May 2012

• Served as the point of contact between District manager, Regional Director, Operations Management a and

Support Staff

• Provided excellent service by identifying key business issues, determining client needs by supplement the

standard assessment techniques with innovative approaches

• Evaluating and analyzing strategies and then developing key recommendations for customers and team

members in the context of their overall specific situation

• Oversaw task analysis ad job design projects for the expansion into foreign markets, mainly Mexico and

Caribbean Countries

• Implemented and oversaw the quality of deliverables and effectively managed the inventory control team and

day-to day relations to ensure exceptional performance

• Serviced as a liaison with manufacturing, contractors, and supply chain management

• Management of return material (RMA) process as part of customer relations and profit center

• Often lead special project initiative

Bernadette Cruz

****************@*****.***/407-***-****/www.linkedin.com/pub/bernadette-cruz/70/a32/604/

Teaching & Research Experience

University of Central Florida, Orlando, FL

Undergraduate Research Assistant and Undergraduate Teaching Assistant, January 2012- May 2013

• Participated in the design and data collection of the study: Are you my Profession? Mentoring, OCB’s, and

Professional Identity

• Created Data sets and input data

Courses Taught: General Psychology and Undergraduate Assistant Internship Practicum

• Entry level and Upper level undergraduate coursework

• Designed online test and quizzes, evaluated homework and other assignments, monitored and facilitated

online discussions, proctored face to face exams, and assisted students with questions about the course

material

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