Quality Assurance Administrative Assistant

Education

Master of Information Science May ***3

Strategic Management

North Carolina Central University, Durham, NC

Bachelor of Science, December 2010

Information Technology Management

Campbell University, Buies Creek, NC

Employment History

Magnus Health Technology, Raleigh, NC

Data Manager, January 2011-Present

• Software testing and creating testing manuals.

• Data analysis, data entry, and maintaining data files in company DBMS

• Creating queries for Operations department using MySQL.

• Updating company website using Word Press.

• Client software implementation and maintenance.

• Managing data team of 5 and recruitment and training of data team.

• Recommending, implementing, and improving processes, data flow, and data

collection.

• Quality control and quality assurance

ElecTech Services, Fuquay Varina, NC

Administrative Assistant, July 2010-October 2010

• Assisted customers, processed customer payments, documented special

orders/request.

• Marketed, database entry using Microsoft Access and Microsoft Excel, billing

using Quick Books.

• Scheduled appointments, filed, faxed, researched, and used multiline phone

system.

• Ordered & tracked parts, troubleshooting PC problems, and prepared reports.

Eva F. Stein Attorney at Law, Fuquay-Varina, NC

Clerk, December 2001-January 2004

• Marketed attorney’s qualifications, database entry with Microsoft Access and

Microsoft Excel, and use of Quick Books.

• Scheduled appointments, filed, faxed, and used multiline phone system.

• Coordinated meetings, completed special projects, prepared reports.

Summary of Qualifications

• Strong work ethic, team work skills, communication skills

• Initiative, detailed oriented, interpersonal skills

McLean March 2013

• Analytical & organizational skills

Computer Skills & Abilities

• Disaster Recovery Project

Analysis of Hurricane Katrina Disaster Recovery Plan

• Designed website/information system for North Carolina Central University HR

Department

• Designed and maintain website for small business, McLean Legal Support.

• Wordpress

• Database Management using Microsoft Access

• Familiar with aspects of Internet Explorer, Safari, Mozilla Firefox, and Google

Chrome.

• Designed a webpage & blogs using Microsoft Expression and Word Press

• Implemented DBMS using Docsvault

• Used variety of PC platform programs and languages:

XML, HTML, CSS Network Security

Salesforce Visio

PHP Programming Microsoft Excel 2010

QuickBooks Microsoft Publisher 2010

Microsoft Word 2010 Microsoft Outlook 2010

Visual Studio 2008 (C#) Microsoft Power Point 2010

Visual Basic 2008 Windows XP, Vista, 7, 8

2

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