Customer Service Manager
Resume:
GABRIEL QUINONES
• PO BOX *****
AUSTIN, TX *****-1193
Work History
ADT SECURITY SERVICES, AUSTIN, Texas
SALES REP.
Sep 08, 2011
PROVIDE SELF GENERATED LEADS,CUSTOMER SERVICE,ANSWER PHONES AND
OTHER OFFICE DUTIES,HELP TRAIN EMPLOYEES,ASSIST CUSTOMERS WITH
REFERALS,ASSIST CUSTOMERS WTH SECURITY OPTIONS AND FINANCIIAL
OPTIONS
TYCO INTEGRATED SECURITY LLC
MANAGER
Sep 20, 2011 - Sep 13, 2012
All managers not listed separately.
LEIF JOHNSON FORD, BUDA, Texas
SERVICE ADVISOR
Jul 12, 2011 - Sep 08, 2011
GREET CUSTOMERS,HELP WITH PROBLEMS WITH VEHICLES,SELL ADDITIONAL
WORK NEEDED TO MAINTAIN VEHICLE,ENTER CUSTOMER INFORMATION IN
COMPUTER,FOLLOW UP VISITS WITH CALLS TO CUSTOMERS
SAMES MOTORS, AUSTIN, Texas
SERVICE ADVISOR / CAR DEALERSHIP
Jan 03, 2011 - Jul 08, 2011
greet customers,write up vehicle for repairs,sell additional work,suggest other maintanence
available,work with warranties, locate and order parts,book & flag tickets, speak to finance
companies for assistance on repairs if applicable,dispatch work to technicians,write up tickets for
pre delivery inspections,sell work to sales department
CENTEX MATERIALS, ROUND ROCK, Texas
DISPATCH/CUST.SERV/PUBIC RELATIONS/DRIVER
Mar 09, 2003 - Jun 15, 2010
assigned work to drivers,answered incoming calls from customers & employees,supervised
loading of trucks,used computers,fax,printers, calculators, to help run office/also drove truck
when short on drivers
SIKORSKY AEROSPACE MAINTENANCE, BEEVILLE,TX., Texas
ELECTRICAL TECHNICIAN
Aug 04, 2008 - Aug 14, 2009
(UH-60A) BLACK HAWK HELICOPTORS / MAINTENANCE,INSTALL,ASSEMBLE,CLEAN,TROUBLESHOOT,REPAIR AND TEST ELECTRIC WIRING
SYSTEMS,REMOVE & REPLACE,CIRCUITS,SWITCHES & OTHER ELECTRICAL
EQUIPMENT,HAVE CERTS. IN WING WALKING,FUEL & DEFUEL,WIRING & CABLE
REPAIR CERTIFICATION INCLUDING BUT NOT LIMITED TO SOUDERING AND
REPAIR OF TERMINALS ON AIRCRAFTS.ALSO ASSISTED IN THE RESTORATION OF
AN A-4 FIGHTER JET,IN DOWNTOWN BEEVILLE,TX. A MEMORIAL TO
VETERANS,AND A LAND-MARK TO BEEVILLE TX./ALSO ASSISTED AS
A(HELPER)MECHANIC AND STRUCTUAL MECHANIC IN REPAIR & MAINTENANCE.
HEART OF TX. DODGE, AUSTIN, Texas
USED CAR SERVICE ASSISTANT MANAGER
Apr 07, 1998 - Mar 11, 2003
ASSIGN WORK TO TECHNICIANS,SUBLET WORK OUT WHEN NECCESARY,LOCATE
& ORDER PARTS,CUSTOMER SERVICE, PUBLIC RELATIONS,MAINTAIN OPERATION
OF USED CAR LOT,KEEP A SAFE WORK ENVIREMENT
MERCEDES OF AUSTIN, AUSTIN, Texas
TECHNICIAN
Feb 02, 1994 - Apr 07, 1998
GENERAL LINE TECH
TOWN NORTH NISSAN, AUSTIN, Texas
TECHNICIAN
Jan 03, 1990 - Feb 02, 1994
GENERAL LINE TECH
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