Account Executive

VALERIE PROHAMMER

Address: **W*** Ray Street, Warrenville, Illinois 60555

Phone: 630-***-****

Mobile: 630-***-****

Email: ***********@*****.***

ACCOUNT EXECUTIVE

Industry Preference: Insurance

QUALIFICATIONS PROFILE

Multifaceted, astute, and top-performing executive with track record of success in managing and retaining multimillion-dollar accounts and driving organizations toward significant growth and expansion

Capable of utilizing innovative and strategic thinking skills in identifying and resolving problems; handling different clients; and delivering difficult projects. Complimented for the ability to see big picture and go beyond the job duties in achieving client’s expectations. Expert at developing and implementing project plans to optimize efficiency of business operations. Articulate in written and verbal communication, with the ability to establish rapport with colleagues and customers.

CORE COMPETENCIES:

Underwriting and Insurance Analysis

Project and Operations Management

Research and Development

Customer Service and Satisfaction

Risk Management

SELECTED ACCOMPLISHMENTS

- Planned and administered $10M protection program for $3B portfolio, resulting to $1M reduction in premiums annually.

- Played a key role in company’s 1-year $26M investment gain through design and implementation of transaction specifications.

- Demonstrated proficiency in dealing with $1.4M account by offering day-to-day customer care and protecting valued client from loss.

- Successfully secured coveted account by reducing potential client payout by 25% annually.

- Alleviated litigation fees by $105K by showing unparalleled dedication to move case forward while resisting pressure to settle claim.

- Reached 2-hour turnaround average for each client request in a position where industry trend is 24 to 48 hours.

- Aided the $5M annual account from imminent loss by resolving client objections and maintaining productivity of the business.

- Boosted accounts by 200% or $15M and proficiently developed a system that expedited the retrieval of 22,000 network files from 48 hours to within the day.

PROFESSIONAL EXPERIENCE

Essential Entertainment Insurance Agency, Warrenville, IL 2009-Present

Owner - Senior Account Manager

- Display expertise in marketing, managing, and servicing larger complex accounts while focusing on the bottom line and coverage efficiency of the organization.

- Closely collaborate with carriers and clients to achieve proactivity in claims and costs management.

Associated Underwriters of America Agency, Inc. - Associated Agencies, Rolling Meadows, IL 1997-2009

Risk Manager - Senior Account Manager

- Yielded 90% retention rate by dealing with the solicitation of quotations, creation of client presentations, and delivery of daily customer care.

- Conceptualized and established individualized contract for high-risk company that generated $2M annually.

- Acquired $75K account by conducting skillful coverage research and coordinating policy organization.

EARLIER CAREER

Strategic Realty Advisors (Formerly VMS Realty Partners), Chicago, IL

Risk and Records Manager - Assistant Risk and Records Managers - Insurance Analyst

EDUCATION

Coursework in Political Science and Biological Science - Southern Illinois University, Carbondale, IL

ACTIVITIES

Student Body President and Comptroller - College of DuPage - Election Judging and Training - DuPage County

Earned acknowledgement as one of the top trainers on election procedure for DuPage County Election Commission for several years.

TECHNICAL ACUMEN

Microsoft Office Suite - The Agency Manager Insurance Systems

Contact this candidate