Supply Chain Sales

CHARINE MAK

**** ***** **** ****, *****, Indiana 46113

Phone: 317-***-****

Email: ***********@*******.***

OBJECTIVE

1. Seeking a challenging senior or executive level management position that draws upon my strong knowledge of

Lean Six Sigma, project management, manufacturing, industrial engineering, supply chain management,

leadership, business strategic planning, international business management, process improvement, problem-

solving and people skills.

2. Have diverse, different industries, global business experiences & skill sets, and proven ability to raise small,

medium and large organizations to more progressive, efficient and effective global companies.

PROFESSIONAL EXPERIENCE

Global Industrial Engineering/Supplier Chain Director, Furniture Origins, Shandong & Guangdong, China, 2011 –Present

• Lead & manage all business units engineering, supply chain/logistics, production, planning & technical departments and all respective projects in different continents of the world.

• Report and provide business strategic directions and consultancy to CEO, COO and Director of Sales, who are also the shareholders of the company.

• Generate global manufacturing capacity expansion and start-up proposals, conduct feasibility studies, and communicate all requirements and execution plan to all levels (internally and externally).

• Construct a supply chain model to effectively link and network internal and external raw materials suppliers, manufacturing facilities and customers together. Improve the flow and lead time of supply chain within the vertical integrated company.

• Implement Lean, IE and continuous improvement projects throughout the whole organization, to drive up productivity and output/revenue, and reduce overall operational costs, cycle time and cash flow ties up.

• Work with corporate Finance and Supply Chain Management team to reduce all business units raw materials, work-in-progress and finished goods inventories.

• Mapping of the overall company’s sales demand to factories’ capacity, and set controlled spend budget for two organization to ensure better cash flow and inventories management.

• Provide guidance to factories General Managers, engineering and production teams on how to resolve operations capacity, bottleneck & planning issues.

• Develop factories & sales KPIs system and tie to management staffs & workers’ pay and incentive program to drive improvement.

• Develop fundamental engineering processes and systems for factories, distribution centers and trading company.

• Review and give approval of all company’s capital expenses.

Industrial Engineering Manager, Furniture Origins, Shandong & Guangdong, China, 2007 – 2011

• Established & lead Industrial Engineering Department for the company. Oversee and manage all engineering projects for 2 factory sites with a total of 11 workshops (individual production plants & warehouses -20K sq. meters each) & 3,000 workers.

• Recruited, trained, supervised and developed all IEs/sales planning team members as required for the expansion of engineering projects and company’s business.

• Developed feasibility studies and gave full planning & execution supports of new factories’ start-up in China and Caribbean.

• Responsible for the start-up of three new factory sites, including capital expense budgeting, production floor layout design, utilities set-up planning, machineries & equipment sourcing and purchasing, automated assembly & finishing lines implementation and labor planning.

• Developed a min/max buffer inventory stock model and system to control and reduce warehouse inventory level – the ultimate goals were to improve company’s cash flow, reduce warehouse inventories/carrying costs and ensure a smoother sales & production planning process. Achievement: Able to reduce US$6M worth of inventories within one year.

• Continuously conduct, lead, organize, research & develop engineering & Lean Manufacturing projects for factories, warehouses/distribution facilities and trading company that help to increase efficiency/capacity, reduce costs and wastes/non-value added activities.

• Cost savings of RMB 843,600 (equivalent to USD$126K) by reallocating & balancing machineries among

workshops for capacity increase purpose.

• Redesigned 4 workshops production floor layouts using CAD to achieve optimal production output and

efficiency.

• Increased yearly factory productivity (production value per headcount) by 16%.

• Performed cost & benefit analysis and justifications for all capital projects necessary for manufacturing capacity expansion to support global sales demand increases.

• Developed engineering time standards for all manufacturing processes to be used for efficiency calculation,costing and labor headcounts planning purposes.

• Developed company’s new QC process roadmap to better control products quality throughout the processes andreduce defect rate at the end process - i.e. implementing first part inspection and random sampling; and performing SPC & 6 Sigma statistical analysis.

• Created and tracked operational Key Performance Indicators to encourage higher productivity performance.

• Researched, developed & implemented new innovative & advanced technology solutions to increase materials, machines and labors utilizations, so to reduce the overall operating costs.

• Transformed traditional batch processing to more efficient continuous flow or machine assembly processing concept.

• Provided engineering, business strategic planning and consultations to CEO, Managing Directors (Operations & Sales), General Manager and all core departments.

• Responsible for the re-engineering of global sales planning & inventory control processes for the entire company.

• Direct interactions with vendors, suppliers and customers to negotiate business contracts.

• Introduced and implemented environmental safer and cleaner solutions in the factories to reduce pollutions.

• New machine assembly lines, work cell, all workshops finishing lines expansion and continuous

packaging lines proposal making to implementation.

• Performed benchmarking exercises against the industry standard.

Senior Logistics Engineer, Ryder-Whirlpool Service Parts Distribution Center, Plainfield, IN, 2006 -- 2007

• Developed packaging re-engineering proposals to help improving productivity, reducing lead time and operating costs.

• Performed ABC analysis to evaluate and optimize products staging location & area layouts.

• Analyzed packaging automated lines capacity and efficiency and provided improvement recommendations.

• Initiated, coordinated and organized lean, Kaizen and Six Sigma projects, including rework reduction, small parts operation process change and inventory audit process improvement.

• Developed productivity system to track operational and labor performances.

• Performed root-cause analysis and Failure Mode and Effect Analysis (FMEA) for all improvement projects.

• Developed engineering standards for all operations.

• Analyzed workforce and resources efficiencies and utilization based on engineering time standards.

• Provided recommendations on employees’ productivity incentive and recognition program.

• Developed a database to store both internal and external Key Performance Indicator (KPI) metrics.

Industrial Engineer II, Baxter BioPharma Solutions LLC, Bloomington, IN, 2004 – 2006

• Developed, implemented and managed an electronic machine & process downtimes and efficiency tracking system.

• Provided recommendations to upper management in capacity planning and productivity goal-settings.

• Initiated and conducted process improvement workshops through using Six Sigma and Lean concepts to reduce batch-to-batch setup and turnaround times.

• Developed best practices and standard operation procedures for operation processes and material flows.

• Motivated, trained and educated production management and personnel on optimum efficient methods.

• Troubleshoot and identified actual and potential problem areas and implemented solution to ensure maximum effectiveness.

• Published weekly, monthly and quarterly productivity reports for operation performance tracking purposes.

• Purchased of capital equipment. Consistently built and maintained strong relationships with vendors and customers through effective close and effective communication.

• Created and maintained websites for engineering and packaging departments.

Industrial/Planning Engineer, FedEx Express Corporation, Indianapolis, IN, 2000 – 2003

• Managed operational improvement projects through the cycle of identifying improvement opportunities, analyzing problems, developing solution plans, and measuring and monitoring results.

• Provided consultation and engineering support to four major operations consist of 1 director, 5 senior managers, 25 managers and 700 employees.

• Recommended changes in procedures and work methods to increase productivity and efficiency.

• Proposed operational changes with cost savings of $200,000 a year.

• Responsible for hub layout planning, monthly staffing planning and monthly volume forecasting.

• Designed aircraft and truck load plans.

• Conducted time studies and gathered accurate data for project analysis.

• Developed hub operating plans for contingency situation.

• Provided training for new engineering hires.

Research & Development Engineer (Contract Employment), Riverside Seat Corporation, Kansas City, MO, 2000

• Designed future plants layouts and evaluated plant efficiencies by using Quest 3D simulation modeling software.

• Planned, coordinated, and implemented warehouse racking systems and other capital projects.

• Redesigned production floor layout and material handling strategies to optimize production and improve process and material flows.

• Reduced labor cost by balancing assembly line staffing.

• Developed and analyzed time and labor standards.

Executive Industrial Engineering Intern (Internship), Famous-Barr Distribution Center, St. Louis, MO, 1999

• Studied and developed methods and time standards for two departments consist of about 100 workers.

• Helped in coordination of capital and conveyor installation projects.

• Trained associates in the new productivity system.

EDUCATION

Bachelor of Science in Industrial Engineering (Honors Scholar), December 1999

University of Missouri-Columbia, Missouri

GPA: 3.1

Master of Science in Management, September 2006

Indiana Wesleyan University, Indiana

GPA: 4.0

Lean Six Sigma Green Belt Certification

COMPUTER SKILLS

Operating Systems & Programming

Windows, MS-DOS, Visual Basic 6.0

Software Applications

All Microsoft Office Softwares, AutoCAD, Arena 3.0, Quest, Lotus Notes, Visio, Adobe PhotoShop

HONORS & AFFILIATION

Member of Institute of Industrial Engineering (IIE)

Able to speak and write English, Chinese (Mandarin & Cantonese) and Malay languages fluently.

Contact this candidate