Manager Services
Resume:
Andi Agnew
Jackson, MS *****
****.*****@*****.***
EDUCATION
MASTER OF SCIENCE, COUNSELING with an emphasis in Rehabilitation
Counseling, May 2002
University of Memphis, Memphis, TN
BACHELOR OF ARTS, PSYCHOLOGY, magna cum laude, May 2000
Mississippi College, Clinton, MS
WORK HISTORY
Patient Services Manager, November 2010 - present
Leukemia & Lymphoma Society, Mississippi-Louisiana Chapter, Ridgeland, MS
. Lead Chapter efforts to provide community outreach, educational
seminars, information and referral, and volunteer
recruitment/development
. Serve as liaison with community and regional oncology/hematology
health professionals and treatment centers
. Secure a total of approximately $23,000 - $33,000 per year in grant
funding for educational programs. Develop, coordinate, and
implement educational programs within the chapter territory
. Build patient services/professional advisory committees to develop
relationships between local oncology professionals and the Chapter,
and to assist in the development and evaluation of programs
. Establish, coordinate, and maintain Chapter grassroots advocacy
network and serve as the point of contact for disseminating
legislative information and calls to action to the network and
other appropriate audiences
. Provide local communications support for all of the above program
activities
. Supervise one intern per semester. Interns assist with Patient
Services activities as assigned
. Assist with fundraising events throughout the year
Programs & Services Manager, April 2008 - November 2010
National Multiple Sclerosis Society, Alabama-Mississippi Chapter/All-
America Chapter, Madison, MS
. Supervised volunteers in various settings, such as support group
leaders/peer support, advocacy, MS Ambassadors, programs and office
volunteers, and developed/maintained Government Relations and
Mission Committees
Wrote at least $25,000 in grants each year and developed programs
using grant funds, and administered $150,000 home modification grant
from the Federal Home Loan Bank of Dallas
. Developed presentations and provided community outreach to increase
awareness about MS and the programs and services the MS Society
provides
. Assisted in development of a strategic plan in the areas of Advocacy
and Marketing for FY2009-FY2011
. Assisted with all fundraising events throughout the year
Individual Rights/Community Services Advocate, March 2004 - April 2008
Mississippi Protection & Advocacy System, Inc. (now Disability Rights MS),
Jackson, MS
. Advocated on behalf of clients with various disabilities and
educated them about their rights under the ADA or IDEA
. Monitored state-run facilities for individuals with developmental
disabilities, and investigated allegations of abuse/neglect
. Maintained grant requirements on an annual basis
. Developed promotional materials to describe various services
provided
Independent Living Counselor, September 2003 - March 2004
Mississippi Department of Rehabilitation Services, Jackson, MS
. Evaluated clients for placement on Medicaid waiver programs and
coordinated Medicaid waiver services
. Conducted regular home visits to monitor clients' services
Independent Support Coordinator, September 2002 - September 2003
Compass Coordination, Inc., Memphis, TN
. Coordinated Medicaid Waiver and State-funded services for individuals
with developmental disabilities and their families
. Monitored services provided by residential, home health, and supported
employment agencies
. Developed Individual Support Plans to outline clients' needs for
services
Vocational Evaluator/Transition Coordinator/Trainer, October 2000 -
September 2002
Advance with Community Employment (ACE)/Expanding Community Employment
Links (EXCEL), Arlington, TN
. Evaluated new referrals, determined employment options, and made
recommendations to job developers
. Trained employment specialists from various agencies in the
Memphis/Shelby County area in best practices of job development
PROFESSIONAL ASSOCIATIONS, HONORS AND VOLUNTEER EXPERIENCE
Executive Board Chair, Mississippi Partnership for Comprehensive Cancer
Control Coalition, 2013
. Call and preside over Coalition and Executive Board meetings
. Appoint the chairs of all committees
. Serve as the official spokesperson for the Coalition
Co-Director, Crossroads Film Festival, 2012
. Oversaw multiple aspects of this 3-day Film Festival and supervised
volunteers in various roles throughout the weekend.
National Multiple Sclerosis Society, All-America Chapter President's Award,
2009
Crossroads Film Festival Committee, 2009-present
"Chick Ball" Committee, 2007-2009 Benefiting the Center for Violence
Prevention, Jackson, MS.
Member, Women's Fund of Mississippi, 2010 - present
Board Member, Jackson Progressives, 2009-2010
Board Member, Animal Rescue Fund, 2007-2009
SKILLS
Computer skills: Microsoft programs (Word, Excel, PowerPoint, Publisher,
Outlook), ALTAIR, Convio, Exact Target, Constant Contact and social media
Design skills: InDesign, Photoshop, Illustrator, Web-based content
management
Communication: Public speaking, radio and television interviews, press
releases; served as Music Editor/Freelance Writer for the Jackson Free
Press and BOOM Jackson Magazine from 2006-2010
Grant writing: Experienced in applying for/reconciling grants from
pharmaceutical companies, government entities, foundations and other
charitable organizations
References available on request
Contact this candidate