Project Software

Kathleen Butts

(Cell): 972-***-**** (Home): 972-***-****

******.*****@*********.***

www.linkedin.com/in/kathiebutts

TECHNICAL SOFTWARE DEVELOPER / BUSINESS ANALYST

SUMMARY:

. Accurate, quality-driven IT professional with extensive

technology industry experience

. Excels in requirements gathering, business and technical

design, coding, and implementation of applications and

problem solving

. Effectively leads software testing and production support

teams, and the "Best Shore" resources in India and Egypt

. SME who demonstrates excellent communication and

collaboration skills with team mates, eliciting trust and

confidence; sound judgment; flexible and self-motivated

TECHNICAL

SKILLS:

. Languages: COBOL, ASSEMBLER, PACBASE, JCL

. Software: TSO/ISPF, CA-7, CICS, ENDEVOR; Easytrieve,

Syncsort, Intertest, FILE-AID, NDM(Connect:Direct), FTP,

VSAM, MS OFFICE Suite

. Methodologies: AGILE Methodology, Agilefant, SEENOWDO; SDLC

TECHNICAL

TRAINING:

. UNIX, Java, HTML, Visual Basic, DB2, REXX

EXPERIENCE:

1995 - 11/12 HP, Plano, TX

Acquired EDS in 2008. An Information Technology company

providing business and technical support for client systems and

applications.

Software Developer

Client: Wellmark Blue Cross/Blue Shield of Iowa

2006 - 2012

. Healthcare account supporting the RTMS online mainframe

system maintaining customer information, an application coded

in PACBASE.

. Supported the Real Time Membership System (RTMS, providing

enhancements for all functions in the system; performing on-

call activities that supported the nightly cycles for

production support.

. Enhanced the Medicare Secondary Payer (MSP) reporting

application to deliver government mandated extracts to the

Centers for Medicare & Medicaid Services (CMS).

. SME for implementing annual premium rate changes for

subscribers, ensuring correct and timely notifications and

billing.

. Helped reduce printing costs by migrating delivery of reports

from a physical printing center to an electronic repository.

. Modernization of the legacy RTMS system to move to a web

based platform.

. Utilized Agile Scrum Methodology tool Agilefant that managed

sprint backlogs and burn-down metrics.

. Utilized Agile tool SeeNowDo for maintaining tasks.

. Provided technical SME support to the offshore team relating

to JCL and Pacbase logic and job flow.

. Metavance Conversion project to convert RTMS Group data to

the Metavance system for Blue Cross/Blue Shield of

Massachusetts.

Client: Gmac Solution Centre, Cars Programme

2005 - 2006

. Maintained the existing GMAC CARS auto financing application

and provided enhancements to the application, coded in

PACBASE..

. Included multiple applications within the CARS project -

Inquiry & Change, Monetary Change, Collections, Acquisitions,

Reporting, and Securitization.

Client: Internal Financial Systems, General Ledger Production

Support 1999 - 2005

. Internal Financial Systems, General Ledger Production Support

- Maintained the general ledger system for EDS, including

McCormack & Dodge, internal billing, and internal journal

entry.

. Technical Lead for the General Ledger production support team

provided technical direction and guidance, resolved issues,

and mentored team members.

. Conducted training and managed and directed work for the

General Ledger Best Shore resources in India and Egypt.

. Developed processes and documentation to achieve CMMI level 3

for the team.

. Metrics SME, creating monthly metrics reports for the GLPS

project.

. Implemented a major project involving the assignment of legal

entities within the corporation, including design,

construction, and testing of multiple on-line and batch

programs, and interfacing with other internal systems.

. Led conformance reviews of fellow team members work items,

following CMMI processes to improve quality and reduce

rework.

. Provided code enhancements and supported the daily production

cycle.

Client: GMAC NA Ops and Finance Division

1995 - 1999

. Responsible for the account and customer interfaces to the

GMAC auto finance system, an application coded in PACBASE..

. Utilized CMM processes and standards to develop and maintain

the system.

. Participated in project analysis, design, construction,

testing and implementation.

. Provided code fixes, and supported the nightly production

support cycle.

. SME for Y2K initiative.

1988 - 1995 IBM, Southlake, TX

Associate Programmer

A multinational technology and consulting corporation

. OV/VM Office application - maintained and developed

enhancements to a mainframe office software product,

including mail, document database and calendar functions.

. Designed functional specifications, coding, testing, and

documentation.

. Led a software testing team which formulated and implemented

testing procedures that eliminated defective code fixes for

12 consecutive months.

. Designed and coded a requirement for a multinational customer

enabling them to implement worldwide electronic communication

within their organization.

. Developed code that removed a restriction on the number of

users of the product, improving performance and reducing

start-up time of the database by 90%.

EDUCATION:

1991 Texas Women's University, Denton, TX

. Bachelor of Science degree in Computer Science

. Summa cum Laude

. PHI THETA KAPPA National Honor Fraternity

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