Customer Service Management

***** **** ***** **

Ft Worth, Texas ***** 817-***-****

Kenneth Bryant

Objective To obtain a position with a company that will allow me to enhance my area of expertise for both personal and professional growth.

Experience 1998–2013 MBM Foodservice Dallas, TX

Warehouse Supervisor

• Responsible for daily work schedule for pullers and loaders

• Responsible for daily operations of a fast paced warehouse

• Responsible for on-time truck departures

• Responsible for order accuracy and distribution products

• Conduct employee reviews and payroll increases

• Supervise staff of 20-25 employees

• Review Company Budget Reports

• Provides inventory control and cost analysis

1993–1998 Southern Pacific Railroads El Paso, TX

Site Supervisor

• Responsible for issuing work assignments

• Responsible for protection of freight

• Report directly to railroad police

• Supervise staff of 25 employees

1980–1992 United States Army Various Locations

Nuclear, Biological, Chemical NCO

• Responsible for maintaining nuclear, biological and chemical matters

• Equal opportunity NCO and Drug and Alcohol NCO

• Send NBC reports and advised Commander on all nuclear, biological and chemical matters

• Supervise chemical and radiological detection teams

• Responsible for training 50 to 150 soldiers to fight and survive in NBC environment

Education 1980 El Paso Evening School El Paso, TX

• Earned Diploma while in Military

1984 United States Army El Paso, TX

• Primary Leadership Development

1989 United States Army El Paso, TX

• Advanced Leadership Development – Waste Management (EPA)

Awards The Army Achievement Medal 1983, 1986, 1991

Certificate of Graduation Leadership Development 1984

The Army Commendation Medal 1987, 1992

Certificate of Achievement Leadership Stakes Trails 1988

United States Chemical School Certification /Diploma 1989

The Army Institute for Professional Development Diploma 1990

The Good Conduct Medal 1983, 1986, 1989, 1992

Honorable Discharge 1983, 1988, 1992

Skills Completed various management training for MBM Foodservice: Conflict Management, IPS Training, and Increasing Human Effectiveness Training.

Warehouse Management Systems for Lotus

Strong Oral and written English communication, math, customer service, decision making, problem solving and supervisory skills

Ability to with stand cold temperatures in the freezer

Fork Lift / Pallet Jack Certified

10 key by touch

Windows NT

Lotus Notes

Microsoft Word

Microsoft Outlook

AS 400

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