Customer Service Sales

RODNEY a Tillis

***** ********* ** ***********, ** 92395 Phone 760-***-**** *******@*******.***

Seeking to make a contribution to a Company by; Providing 10 year’s exceptional retail sales

experience. A superior customer service candidate recognizing the qualities that are most important

to the consumer by having 10 years in this field. Effective sales consultant and excellent at

analyzing problems as well as developing and simplifying procedures, and finding innovative

solutions, with a strong sales and public relations background.

Core Qualification Highlights:

Microsoft Office XP Data Management

Painting, Framing File/ records maintenance

Extremely organized Conflict resolution

Bobtail Experience Team Player

Data Entry Forklift and Pallet Jack Experience

Retail Sales Customer Service

Professional Experience:

Crossmark– 2010-present

Special Events Coordinator

Possesses the aptitude and ability to gain adequate knowledge of the

products represented. Effectively communicated the features and

benefits of products. Maintained a clean, sterile and safe work station

using cleaning chemicals. Prepared and set up event table. Assisted

with client visits and completed audit corrections.

Boardners– 2002-2010

Security

Provided security services for customers and club associates.

Provided escort service to the customers.

Controlled situations involving fights, and accidents.

Prepared incident reports.

OFFICE DEPOT- 2003-2005

Assistant Sales Manager

Provided Customer Service, and resolved customer complaints.

Processed cash check and charged accounts, Stocked inventory,

Furniture Sales, Data Entry.

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STORAGE USA- 1997-2002

Customer Service Representative

Processed tenant payments and handled Customers accounts.

Storage and Facility maintenance.

Closed and opened Facility.

Answered phones, provided customer service.

Resolved customer complaints.

Education:

Los Angeles Harbor College, 2002

C.C.E.O Inst,

Diploma: Construction 1997

Technology Summary:

Certifications: Microsoft Office Software, Construction

Applications: Microsoft SQL Enterprise Manager, Microsoft SQL Query Analyzer, Compaq

Insight Manager, Pallet jack, Forklift, Customer Service, Stocking

Systems: Windows

Languages: C, C++, Java, SQL, PL/SQL, BASIC, COBOL, PowerBuilder, HTML, PHP

KEYWORDS: Pallet Jack, Forklift, Stocking, able to lift 70+ lbs, Customer Service, Reports

generation, Warehouse

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