Customer Service Sales
Resume:
Thomas W. Jones
**** ***** ******, ***** *-***
Alta Loma, Ca. 91701
Phone Number: 951-***-****
Email Address: ********@*****.***
Dear Sirs:
Please accept this letter as an expressed interest in becoming employed with your company. I
have enclosed a resume for your consideration. The qualifications which I offer include: sales
Representative, route sales, insurance sales and marketing. I possess leader-ship skills and the ability to
work well under little or no supervision. In addition to these skills, I feel that my interpersonal skills will
be an asset to your company. Also a part of my resume, I have always kept my insurance license in good
standing since 1997. I have recently obtained my All-Lines Claim Adjuster’s License for the State of
Texas.
I am seeking a challenging position which would allow me growth potential and responsibility. I
am very confident that I possess the professionalism and management abilities which would benefit your
company.
I am looking forward to speaking to you concerning my resume and possibly setting an interview
with you in the future.
Sincerely,
Thomas W. Jones
Thomas Jones
Qualifications:
Excellent verbal/written and interpersonal, communication skills- over 20 years of
sales, client services, problem solving and of maintaining a rapport with the clients.
Effective organizational skills, time management, leadership skills
Creative.. Detail oriented.. Self- motivated.. Aggressive to the substance of business.
Education:
Jackson State University Jackson, Ms.
Chicago State University, Chicago, Il.
Major: Marketing, Management, Sales/Minor in History
1976-1980
Chicago State University, Chicago, Il.
Major: Liberal Arts 2010-2011
Employment:
March 04,2012- Present Culligan’s Waters- Outside sales Representative-
selling in home water treatment systems to customers in Los Angeles county Area. Providing great
customer service and detailing the right equipment to solve their hard or drinking water problems.
August 9, 2009 -March 5, 2011- Sears Holdings- Sales Associate- My position
required me to educate, inform and problem solving for those customers looking for refrigeration and
kitchen appliances needs. Also ordering those products, delivery arrangements and in some cases
designing a new kitchen for them.
May 4, 2007- July 18, 2009 - Ashley Furniture Home Store- Sales Associate-
My duties were to sell sale home furniture to the customer base of that store, customer service, product
ordering of items sold. To build and add to my personal customer base along with referrals from those
new customers.
June 23, 1997- May 1, 2007 American Health Underwriters- Insurance Agent-
Inside sales department-Selling major medical insurance to small and individuals businesses, data entry,
and the completion of the online application. Follow-up with the process of the underwriting outlines. In
between this time I added an All-lines Claim Adjuster’s License to my profile, which included on the job
training in xactimate and sketching. I became an independent agent for myself, licensed with several other
insurance companies. I maintained my license even thou I worked in the insurance industry on a part time
basis.
January 1, 1997- May 1997- Furniture-Max / Sales Account Executive - My
responsibility was establishing new accounts for the store in my assigned area, customer service, taking
care of the customer’s office and furniture supply needs. Little travel was required to service these new
clients. School presentations to some school boards to introduce the Furniture-Max name. It was also my
responsibility to make sure all products ordered are delivered on a timely manner on that scheduled date.
Thomas Jones
Personal References
Henry Williams
4260 Lake Harbor Dr., Jackson, Ms.39213
Bessie Glass
5383 Keele St, Jackson, Ms. 39212
Bob Whitehead 500 W 24th St
Wilmington, DE 19802-3417
302-***-**** Thomas W. Jones
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