Customer Service Sales
Resume:
Zuzuvadi, Hosur,
( Tamil Nadu- 636808, INDIA
***************@*****.**.** ( +91-814*******
Career Objective
To innovate and explore new possibilities and take up new challenges in the
field of emerging technologies in Electronics, Telecommunication, Computer
Hardware and allied areas.
Professional Profile
Skill Set:
Operating System: MS- DOS, Windows 9x, Windows XP, Windows 2000
Professional, Windows NT Server 4.0,Windows 2000/2003 Server.
Packages: MS- Office 2000, MS-Project, MS Outlook, Outlook Express 2003
Languages: C, C++
Backup and Recovery Principles
Hardware
Platforms: Intel and AMD Chipsets
Assembling, installation and troubleshooting of Personal Computers
(Dell/Compaq/HP)
Technical Qualification
Diploma in Electronics and Communication Engineering
(Three years full time Engineering Diploma from Dharmapuri District Co-
operative Sugar Mill's Polytechnic, Palacode, Dharmapuri, Tamilnadu under
Directorate of Technical Education, Government of Tamilnadu)
Additional Training / Certification
V Certificate in Hardware & networking
A one year course covering Computer Hardware & Networking from M/s,
Computer Software College, Palacode, Tamilnadu.
V Certificate in Hindi Parathamic.
Strengths
> Excellent interpersonal and communication skills, able to work well
with public.
> Achievement oriented with excellent people management skills and an
ability to manage change with ease
> Flexible and adaptable to continuous change.
> Good organizational/coordination skills.
> Knowledge and experience in personal computing.
> Positive attitude reinforced by a passion to learn and improve.
> Able to provide best service to the employer up to the level of
satisfaction
Professional Experience
Sales & Service Engineer -Nexus Safety Solutions Pvt Ltd. -Bangalore. -2008
- 2012
Responsibilities:
V Commissioning and designing the schematic layout of various types
of CCTV, Access control system, Fire Alarms & Survelliance Systems
in various client locations.
V Trouble shooting and providing service whenever required.
V Providing ongoing service, repair and maintenance of varied CCTV &
Survelliance systems within the area
V On job training and assisting senior technicians.
V Maintaining a healthy customer relationship at all times, with
customer service
key at every level
V Servicing the company's product portfolio as directed in an
effective and cost
efficient manner
V Communicating with the Field Operations Manager and taking his
assistance
when required
V Ensuring that at all times tools, vehicles and safety equipment are
regularly
Maintained
V Appointing and managing sub-contractors on site ensuring they work
as per
company standards.
V Maintaining all paperwork and documentation up-to-date and
communicating
appropriately with the Customer Service Administration Office.
V Being aware of all contract possibilities and add on business
opportunities.
V Providing timely and accurate response to customers' required
proposal and/or bid circumstance
V Responsible for servicing existing client base while generating new
business to expand current customer base
V Tracks and provides accurate sales information and competition
analysis to company management
Professional Experience
2006 - 2008 Senior Sales Executive- Sree Saravana Granites -Hosur
Company Profile:
Sree Saravana Granite is one of the leading manufacturers and
exporter of stone products, and exporting granite & marble tiles, mosaic,
granite sink, marble sink, ceramic sink, cabinet, all varieties of slabs
etc at a competitive price and achieves customer's satisfaction.
JOB RESPONSIBILITIES:
1. Make a list of potential SMB (Small and Medium Business) companies
2. Making Cold calls to the SMB companies.
3. Responsible for servicing existing client base while generating new
business to expand current customer base
4. Providing timely and accurate response to customers' required
proposal and/or bid circumstance
5. Follows up on all sales leads in a timely and effective manner
6. Promotes our client company and the services that are offered
7. Tracks and provides accurate sales information and competition
analysis to company management
8. Provides accurate and timely submittal of sales orders and job notes
to appropriate order processing and technical staff
Personal
Date of Birth January 01, 1987
Gender Male
Marital Status Un Married
Languages Known English, Hindi, Tami and Kannadal
Permanent Address 139, Maideen Street,
E.B. Coloney, Palacode,
Dharmapuri District
Tamil Nadu- INDIA
(J. Muzammil Ashique)
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