Human Resources Management

DENISE M. FOWLKES

** **** ******, **** #**,West Haven, CT 06516

Telephone: 914-***-**** (W)/ 914-***-**** (C)

Email: **********@*****.***

CORE SKILLS & SPECIALTIES

- Performance Management - Employee Development

- Compensation & Benefits - Conflict Resolution

- HR Compliance - Staff Recruiting & Retention

- Union Relations - Organizational Development

PROFESSIONAL EXPERIENCE:

ITOCHU Chemicals America Inc. 2007 -

Present

(Subsidiary of ITOCHU International)

Human Resources & General Affairs Manager

. As a strategic HR Business Partner, I am responsible for the effective

administration of Human Resource functions including tracking

employment, benefit administration, workers compensation unemployment

claims and FMLA.

. Advise and assist Senior Management on human resources management

issues.

. Develop and manage the performance appraisal process.

. Oversee management of controversial and sensitive staff issues

. Oversee employee-relations activities and programs including but not

limited to employee counseling, interpretation of policies, new hire

orientation, employee recognition programs and exit interviews.

. Manage all phases of recruiting including creating job descriptions,

manage job postings and monitor recruiting costs and thereby reducing

cost.

. Staff temporary employees and renegotiate contracts with current

staffing agencies.

. Oversee and coordinate relocation packages for all rotational staff

. Conduct verification of employment both verbal and written.

. Manage disciplinary and termination activities to reduce risks

associated with employment decisions.

. Coordinate company functions and annual events.

. Increase positive employee relations and communications through

quarterly section visits. Promotes team building through roundtable

discussions and other processes.

. Oversee all leave absences (Medical, FMLA, Workman's Comp, etc.)

. Work closely with CEO/President, CFO on various other projects as

directed.

HealthBridge Management, Wethersfield, CT 2006 -

2007

(Subsidiary of CareOne, Fort Lee, NJ)

Regional Human Resources Manager

. Acted as a strategic business partner to Management to provide advice

and support regarding human resources practices, policies and

processes. Established best practices by maintaining oversight of the

core HR functions including: policy, compensation, benefits,

recruitment,

employee relations, management training, organizational development,

payroll, HRIS and compliance.

. Managed labor relations activities including contract negotiations,

union relations and provided interpretation of labor contract terms to

Management; worked closely with Regional Human

Resources Director to ensure consistent administration of personnel

procedures and labor contracts.

. Provided counsel to Management relating to disciplinary processes.

. Prepared employee disciplinary actions/suspensions/terminations for

Management with Regional Human Resources Director and Regional

Operations Manager.

DENISE M. FOWLKES PAGE TWO

. Mediated disputes and assisted in conflict resolution; advised

management regarding corrective action and performance management.

. Advised appropriate staff regarding contract status and provisions;

gathered evidence, interviewed witnesses, handled other details in

preparation for Step 1 and Step 2 hearings.

. Provided coaching/counseling to all levels of employees by developing

a trusting and respectful relationship; was visibly known and

available to all employees; served as an advisor to employees.

. Maintained compliance with federal and state regulations concerning

employment.

. Other duties and responsibilities as assigned.

GE Capital, Stamford, CT 1996 - 2006

(Various positions held)

GE Commercial Finance, Norwalk, CT 2000 -

2006

Human Resources Generalist - Corporate Lending Group

. Managed HR processes such as affirmative action plans, headcount

management and payroll status changes, exit interviews, new hire

orientation, etc.

. Provided human resources generalist support including:

- organizational design/development, succession planning,

salary/bonus planning

staffing/recruiting, benefits administration, employment law,

employee relations,

performance management, EMS reviews, training/development and

employee

communications

. Managed/coordinated applications and renewals of staff visas.

. Managed staff relocations, tracking expenses (training, travel,

recruiting, etc.) and authorizations as appropriate.

. Developed and maintained affirmative action program, files EEO-1

report annually; maintained other records, reports, and logs to

conform to EEO regulations.

. Implemented rollout of 360 Assessment to Managing Directors. Trained

directors in use of the system

. Managed and coordinated the on boarding process for New Hires

. Managed and coordinated logistics for all training initiatives

EDUCATION:

. University of Bridgeport, Bridgeport, CT

2005

B.S., in Social Science

. Member of the Society For Human Resources Management (SHRM)

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