Customer Service Manager

Scott Moertl

**** ******* ******* *********, ** *0253 414-***-**** *****.******@*****.***

Objective

A stimulating, full time position using my management and EHS skills to help a company grow and remain

competitive.

Profile

Motivated business professional with BA in Communications from Concordia University, in Mequon, WI. Working

knowledge of safety regulations and standards as they apply to manufacturing industry activities.

Skills Summary

1. Project Management 5. HAZMAT 9. Lean Manufacturing

2. Public Speaking 6. HAZCOM 10. OSHA Compliance

3. MS Office Suite 7. First Aid Certified 11. Emergency Response

4. Train the Trainer 8. 5S Workplace 12. Record Keeping

Professional Experience

Briggs and Stratton – lifestyle Staffing, mcDonough, GA

A ssistant Safety Manager, August 2011 Current

1. Assist in maintaining safety standards according to OSHA regulations

2. Conduct applicable safety/FL training

3. Create and maintain logs and records of training; ensure that required periodic training is scheduled,

employees attend, and that the knowledge taught is evaluated on a regular basis.

4. Maintain employee safety programs aimed at increasing awareness of safety issues and assists in overseeing

the activities of the safety committee

5. Lead and direct employees including assigning, monitoring and reviewing safety standards, providing

guidance, addressing escalated issues and training less experienced team members

6. Communicate and observe all safety procedures and practices

7. Conduct monthly safety meetings

8. Implement changes to improve safety procedures when needed

9. Administer First Aid and respond to Emergency situations when necessary

10. Accident/Incident investigation and follow up

11. OSHA record keeping

Enterprise Rent-a-car, mORROW ga

Assistant Manager, November 2007 July 2011

12. General Customer Service

13. Account Receivable/Payable

14. New Hire Training (e.g. customer service, sales, etc.)

15. Weekly overdue account maintenance

16. Inside/Outside Sales

17. Track cost trends and implement processes to reduce overhead

18. Grow and maintain branch fleet

Scott Moertl

ABC BOX CO., BROOkFIELD WI

Forklift Driver, August 2004 October 2007

1. Sit down forklift certification

2. Inventory Control

3. Invoicing

4. Delivery

5. Customer Service

Accomplisments

TPC AWARD – Multiple Top Performers Club Award winner (invidiual and branch awards)

Education

CONCORDIA UNIVERSITY – Mequon, WI

Bachelor of Arts – Communications May 2004

567 Rose Lane Colorado Springs, CO 81207 960-***-**** *******@*******.***

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