Manager Quality

TERRANCE P. BUCK

**** ******** *****

Neenah, Wisconsin 54956

920-***-****

*****@***.**.***

CAREER SUMMARY

Quality Assurance professional with 18 years of extensive experience in ISO 9000, AS 9100 & NADCAP, TL 9000, ISO 13485, 21 CFR 820, ISO 14001, OHSAS 18001, ISO 14644 and ISO 19011. Recent strategic project management expertise in internal quality and environmental audit planning and implementation. Provides strategic direction on database creation for corrective and preventive actions, traceability standards, documentation, and calibration standards. Over 17 years of experience training individuals and groups.

PROFESSIONAL HISTORY

PLEXUS CORP. Neenah, Wisconsin 2005 – Present

A Global Electronic Manufacturing Service (EMS) Organization

Global Quality Audit Manager (2009 – Present)

Responsible for the strategic management and direction of the company’s Quality and Environmental Audit programs and the Global CAPA system.

 Project lead for the risk based auditing process involving multiple process owners and global decisions.

 Coordinates the global internal audit direction of the 17 manufacturing to reflect a strategic audit process.

 Project lead to drive best practices in our CAPA system.

 Helped integrate the AS9100 Rev C and NADCAP audits into select sites for customer compliance.

Quality Systems Administrator (2005 – 2009)

Responsible for ensuring that the corporation’s Quality System Documentation is compliant and consistent with applicable regulatory and industry standards.

 Project lead for the new Corrective Action Preventive Action application along with deploying the application to the manufacturing sites and developing the training materials.

 Project lead in redesigning the Document Control System and the Search function for easier document retrieval.

 Coordinates the information for the semi-annual Corporate Quality System Management Review.

 Worked with department heads to consolidate redundant documentation for various SOPs.

WERNER ELECTRIC SUPPLY CO., Neenah, Wisconsin 2002 - 2005

A Multi-site Distributor of Electrical, Telecom, Security and Datacom Products.

Quality Manager / Security Manager / Safety Manager (2002 - 2005)

Responsible for the administration, management and corporate direction of the Quality System that complies with ISO 9001:2000. Additional responsibilities include management of the corporate security and safety programs.

 Redesigned the quality management system to best comply with the intent of ISO 9000 for a wholesale distributor with over 45,000 lines of product.

 Conducted a complete security assessment and risk analysis of the corporate headquarters and each separate site.

 Designed a safety system that complied with applicable OSHA, state and local regulations.

 Redesigned the documentation to best comply with the intent of ISO and installed an intranet to allow all personnel in all branches to view the documentation, in addition to providing on-line forms.

DURALAM, INC., Appleton, Wisconsin 1992-2001

A manufacturer of printed flexible packaging rollstock and pouches.

Quality Systems Administrator / Webmaster (1992 - 2001)

Responsible for quality systems relating to ISO/GMP and AIB compliance, training, procedure writing, audit management, complaint resolution, statistical evaluations and applications, process engineering assistance, and calibrations. Responsible for the maintenance and upgrades to the company Intranet and web site.

 Performed root-cause analysis and troubleshooting of quality problems, nonconforming product, and customer returns, resulting in a 15% reduction rate of quality errors.

 Managed document and data control, traceability guidelines, corrective/preventive action system, internal auditing staff, and external audit process.

 Performed internal audits over the past 6 years for manufacturing departments and staff areas. Acted as escort for third-party auditor during continuous assessments.

U. S. Military (Field Artillery Officer) 1980 – 1999

Responsible for the leadership and training of various groups of individuals from small squads to Commanding a Field Artillery Battery of Towed Artillery to being the Officer in Charge of an Opposing Forces tactical team for counterintelligence operations in a simulated battlefield environment.

Responsible for assisting in the development of the follow-on Artillery finding radar system in the Combat Developments section of the TRADOC Systems Manager group for Firefinder Radars.

COMPUTER SKILLS

OS Platforms: Windows 97 to Windows 7

MS Office: Word, Excel, Access, PowerPoint, Visio, Project & FrontPage

Other: Cognos report writer; Snag-it; ERP (Agile 9.3, JDE, etc.)

EDUCATION and PROFESSIONAL DEVELOPMENT

Master of Management Administration, Metropolitan State University, Minneapolis, Minnesota

Bachelor of Science, Geography, University of Wisconsin-Oshkosh

Senior Member of the American Society for Quality (ASQ) 10 + years

Association for the Advancement of Medical Instrumentation (AAMI) 4 years

CERTIFICATES

ISO 9000 Internal Auditor Training, July 1994

Association for the Advancement of Medical Instrumentation (AAMI) course and exam, Jan 2006

Global EHS-MS Internal Auditor certificate, Aug 2008

QMS Lead Assessor Certificate, April 2006

IEST ISO 14644 (Clean rooms) certificate, Nov 2009

AS 9100 Rev C training certificate, Sept 2009

ISO 9000:2000 (Sept 2002) and ISO 9000:2008 (Feb 2009) transition training certificates

Additional Courses:

Basic Flexography-Fundamentals of Flexible Packaging On-Line Documentation

Gas Chromatography Basics and Troubleshooting Leadership Skills Workshop

Quality Awareness Concepts I, II and III Creating a Worldwide Web Site

Customization Training for an ERP package First Aid/CPR

Qualified Internal Auditor to ISO 9000 Cycle Time Reduction (Lean)

Quality Documentation Course to ISO 9000 Transition to ISO 9001:2000

Process Auditing to ISO 9001:2000 OSHA Compliance

Leadership Essentials I Yellow Belt Training

Military Experience:

Combined Arms & Services Staff School (CAS3) Intelligence Staff Officers Course

Field Artillery Standardization Course Security Manager Course

Field Artillery Officer’s Basic Course/Adv Course Observer Controller/Trainer Course

Field Artillery Target Acq/Survey Officer’s Course Nuclear/Biological/Chemical Defense Officer Course

Basic Combat Training/Adv. Individual Training

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