retail sales rep
Resume:
Thuy “An” Ngo
**** *. ********* *** # ** Los Angeles, CA 90066
Objective: Seeking a diverse and secure bartending position where my skills can be best utilized.
Summary of Qualifications
As a highly motivated individual, I always strive for excellence in all that I set out to do. My strengths lie in my organization and creativity skills. I have always been a self-starter who meets deadlines and requirements while performing multiple tasks, but my greatest delight comes from working with customers and offering my time and assistance. I have great communication skills and extensive training in mixology. I am also bilingual in Vietnamese.
Experience
Retail sales representative/ July 2007- February 2010
T-mobile
Right fitting customers
Following company policies and maintaining high grooming and uniform standards
Responsible for responding to customer questions over the phone
Responsible for troubleshooting cell phone devices
Developed a method that approaches and welcomes customers in surrounding area.
Serving as product specialist and trainer for new hires
Developing complete managerial outline for continued growth and success of the store
Accomplishments
Winner circle in 2007
Achieved 109% in overall rolling average
Sold over $ 2,000 in accessories in 2008
Assistant Manager/ Dec 2005-2007
Jones Apparel Group
Oversee/supervised store and associates
Handle schedules and payroll
Recruit/train/develop employees
Maintain daily operations and paperwork
Visual merchandising
Inventory control and transfers
Enforce customer service and company policies
Accomplishments
Two promotions in 1.5 years
Sold over 20% of store total sales in 2006
Associate of 3 quarters in a row
#2 in district in sales spring 2006
Education/ Training
San Francisco State University /2005-2009
Santa Monica College / present
Pacific Bartending School /02/2011
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