QA Manager
Resume:
Luis E. Arocho-Llantin
**** ***** ******* **. ***: 203
Raleigh
Objective:
Looking for new adventures in the Linux/Unix world including Automation, Virtualization and
Storage.
Experience:
IBM/CTG Durham, NC
Software Storage Engineer Tester January 2010 to April 2010
Testing IBM ServeRAID, LSI RAID storage hardware for IBM Servers & IBM BladeCenter under Red Hat, SuSe and Microsoft Windows.
Tested IBM ServeRAID Software a tool for installation, configuration, managing and monitoring RAID hardware on IBM Servers and IBM BladeCenter under Red Hat, SuSe and Microsoft Windows.
Worked on automation of operating systems deployment automation of test cases using Linux CentOS, Cobbler and BASH scripts. Building kickstart files for Red Hat and Autoinstall.xml for Suse Linux.
IBM/CTG Durham, NC
Associate Software Engineer / Team Leader Assistant August 2002 to October 2008
Participated in writing documentation of how to do Remote Testing.
Used different approaches to test software in order to improve quality in IBM products. Ex. Agile, Unit Testing, White Box, Black Box, Grey Box, Alpha, etc.
Tested Director IBM Storage Configuration Manager. An IBM Director plug-in for managing storage on IBM Servers and IBM BladeCenter under Microsoft Windows, Red Hat and SuSe linux serves.
Tested Update Xpress & Update Express Lite. A stand-alone tool for deploying, locally or remotely, IBM Servers and IBM BladeCenter firmware under Microsoft Windows, Red Hat and SuSe linux serves.
Tested Virtual Manager an IBM Director plug-in to discover, visualize, and manage VMWare, Xen & Microsoft virtual systems under Microsoft Windows, Red Hat and SuSe linux serves.
Tested Update Manager an IBM Director plug-in to manage profiles for system and firmware updates for IBM servers and IBM BladeCenter under Microsoft Windows, Red Hat and SuSe linux serves.
Tested IBM ServerGuide Software a tool for deploying unattended installations of Microsoft Windows & Red Hat for IBM servers and IBM BladeCenter.
Wrote Linux BASH scripts for automating the deployment, installation and collection of data for Dynamic System Analysis under Linux Red Hat, Novell SuSE and Microsoft Windows.
Assisted the Team Lead in reviewing the Functional Specifications, compiling Test Plans, creating Test Scenarios, execution of Test Scenarios and compiling Exit Letters.
Testing ServeRAID hardware cards including the LSI line of RAID cards.
Maintenance of the release database under IBM Lotus Notes
Opening, tracking and following up defects on CMVC or IBM Rational.
Trained testers in China and India in to remote test Dynamic System Analysis
Backup Tester for other projects in the IBM Software Group department.
Technical Support for other testers located in China and India.
Imaging system using Symantec Ghost.
Hamburg Sud Miami, FL
Network Administration / Information Services August 2000 to March 2001
Responsible for installing, upgrading and testing computer software and hardware (firmware upgrade) in a Windows NT 4.0 & Novell environment
Monitoring Back-Up procedures on Novell 4 Servers using ARCServeIT
Maintenance of users accounts on Novell Servers
Monitoring & troubleshooting 13 networked HP Laser printers
Provided technical support on Windows NT 4.0 workstation and Microsoft Office 97 products to 100 employees
Responsible for upgrading, troubleshooting Toshiba laptops and PDA devices.
Responsible of opening vessel voyages for the Cost Control Department
Data entry for the Expense Report
Miami Institute of Psychology Miami, FL
Network Administrator May 1998 to March 2000
Installing (Win NT/2000/9x), upgrading, troubleshooting and debugging Servers and
Workstations (Software & Hardware) including implementation of RAID 0, RAID 1 and RAID 5
under NT 4.0.
Migration from Novell 3 to NT Server 4.0
Installation of Windows 2000 Server in a NT4.0 Domain for future migration. Testing Linux Red
Hat.
Maintenance of the Web Site on NT4 using IIS Server
Troubleshooting NetTerm Emulation Software
Provide technical support to students, staff and faculty on Windows 95/98 and Windows NT
Server 4.0 environment of 700 Users
Network (LAN/WAN) Troubleshooting & Configuration using SMB, TCP/IP and IPX/SPX
(Novell)
Maintenance and Configuration of all laptops
Imaging system using Symantec Ghost.
Performing Daily Server Backups and Network Optimization using Performance Monitor under
NT 4.0
Exchange 5.5 Administration
Administration of the Access Database for the Clinic and the Financial Aid Department
Education:
Interamerican University of Puerto Rico San German, Puerto Rico USA Terrotiries
Bachellor of Computer Sciences 1997
MCSE 4.0 Miami, FL
Other Skills:
Fluent in Spanish
Android OS
Symantec Ghost
Ubuntu, Gentoo, Fedora, Nexenta, OpenBSD, NetBSD, FreeBSD
References: Available upon request
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