Customer Service Sales
Resume:
Destinee Morris
Objective
To obtain a position that will provide an opportunity for career
development, which utilizes administration, communication,
organizational and computer skills.
Education
University of Phoenix, February 2010-September 2011
Graduated with associates degree in Health Administration/Medical
Coding and Billing
Georgia Southwestern State University, Americus, Georgia, August
2007-May 2011
Majoring in Bachelor of Business Administration (Human Resource
Management)
Newton High School, Covington, Georgia, August 2003-May 2007
Graduated with College Prep with Distinction Diploma
Experience
Guaranty Bank/Best Bank, Lithonia, Georgia, April 2012-Present
Sales Associate/Teller
Meet and exceed daily and monthly sales goals
Operate and navigate through computer systems
Open and sell customer accounts
Handle cash, process deposits, and perform daily teller functions
Assist with customer service such as process check orders, customer
account information, order money for the branch, money orders, cashier
checks, balance and operate teller drawer and cash vault
Chico’s, Winder, Georgia, October 2011-January 2012
Call Center Consultant/Customer Service
Operate and navigate through company’s intranet system
Handle and process customer orders, returns, and exchanges
Locating and tracking customer orders and merchandise through postal
services
Data entry into ordering system
Administrative duties such as filing, typing, sending emails, and noting
customer accounts
Perform inbound and outbound calls to customers on multi-line phone
system
Cross-selling merchandise to customers
Macy’s at Stonecrest Mall, Lithonia, Georgia September 2011-Present
(when needed)
Sales Associate
Open new customer accounts
Exceed daily sale goals
Operate cash drawer
Date entry
Handling customer returns and purchases
Maintaining a clean workspace throughout the workday
Skills
Microsoft Word, Excel, Access, and Powerpoint
Data entry
Strong sales person
Knowledge of up selling products and services
Effective communication skills
Organizational skills
Strong interpersonal and customer service skills
Knowledge of medical terminology
Knowledge and skills related to Medicare, Medicaid, Tricare, worker’s
compensation and disability, hospital billing, and claims processing
including payments, appeals, secondary claims, and collections
Volunteer Services
Georgia Southwestern State University, Americus, Georgia
Boys and Girls Club Spring 2009 and 2011
Relay for Life Spring 2011
T-shirt Drive and Food Drive Spring 2011
Contact this candidate