Manager Customer Service

SUMMARY OF QUALIFICATIONS

Dedicated and accomplished construction design and management professional possessing exemplary technical skills. Demonstrated ability to successfully design and interpret blueprints to exact specifications. History of increasing production and construction efficiency through the implementation of advantageous procedures. Established track record of consistently exceeding corporate goals through strategic planning, business expansion, staff development and project execution.

PROFESSIONAL EXPERIENCE

ROCKY MOUNTAIN TRANSLOAD– Denver, Colorado August 2009-Present

Lead/Driver

Transport frac sand from rail cars to frac jobsite locations on the colorado front range.

Repair and maintain current truck and trailer.

Increased efficiency by coordinating drivers in the field.

STOCK BUILDING SUPPLY– Denver, Colorado May 2005 - June 2009

Wall Panel Production Manager/ Designer

Estimated truss projects on an average of one million dollars per month.

Transferred to manage wall panel production. Manage people inventory and scheduling.

Design projects for builders and framers, Ensure that labor cost are equal to what is required for specific projects.

Increased efficiency by pre building standard components.

Located employees to their most proficient locations to ensure a higher quality of production.

FRONT RANGE PANEL– Denver, Colorado April 2004 - May 2005

Project Manger

Managed, Designed and Scheduled projects for a large commercial multi-family builder.

Held preconstruction meetings with builders, framers and trades to ensure quality of buildings.

Met with engineers to help value engineer projects, ensuring cost effective projects.

BRIGHTON FEED AND SADDLERY – Brighton, Colorado September 2001 – April 2004

Delivery Driver

Ensured necessary products and supplies were on hand while keeping costs low through extensive inventory control.

Made exemplary use of customer service skills that provided ample amounts of repeat business and word-of-mouth advertising.

Provide ordered goods in compliance with time constraints, which helped guarantee complete client satisfaction.

Helped increase efficiency and worker effectiveness by streamlining and relocating warehouse operations.

STOCK BUILDING SUPPLY – Denver, Colorado April 2000 – September 2001

Production Manager

Hired by this multi-national building and supply company to help oversee production efforts.

Constantly provided tasks to employees on hand through the establishment of more efficient scheduling procedures.

Utilized exemplary inspection and testing skills to provide the highest quality products possible to customers.

Made use of management skills in the oversight of 30 assemblers and designers, on-hand materials and a $500,000 budget.

Increased efficiency and eliminated redundancies in production procedures, which dramatically reduced costs while boosting profit.

ADVANCED COMPONENTS – Denver, Colorado January 1999 – April 2000

Senior designer

Brought on by this lumber and lumber product manufacturer to help design its construction projects.

Achieved top designer status through the use of extensive technical and production knowledge base.

Helped increase the readability of blueprints and other diagrams by transferring them to a smaller, user-friendlier format.

Amplified efficiency and decreased delivery times through the revision of scheduling techniques and guidelines.

Worked with builders and framers to satisfy last minute details and to customize designs to site requirements.

COWBOY BUILDERS – Commerce City, Colorado August 1998 – April 2000

Owner/Operator

Created this company to make the growing need to custom-built housing profitable.

Utilized vast building experience and knowledge in the construction of 17 houses ranging in size from 2,000 to 16,000 square feet.

Increased overall sales and profitability of company by diversifying services offered and guaranteeing complete customer satisfaction.

Worked extensively with employees and created developmental programs that greatly boosted the effectiveness of company operations.

WICKES LUMBER – Denver, Colorado May 1997 – August 1998

Door Shop Manager

Chosen by this lumber company to help oversee employees and manage daily operations in its Door Shop.

Kept costs low while maintaining necessary on-hand supplies and products through inventory control.

Ensured quality of manufactured products through attention to detail that identified and rectified problems before they became an issue.

Built custom doors and created more options for customers by introducing glasswork and other details that dramatically boosted sales.

DEGEORGE HOMES – Denver, Colorado January 1995 – May 1997

Lead Framer

Brought on by this national home package designer and provider to assist in its production efforts.

Made use of exemplary scheduling and organizational skills to significantly increase productivity rates.

Provided vast amounts of quality control through attention to detail that helps monitor product quality through all stages of production.

ARCO CONCRETE – Brighton, Colorado October 1992 – May 1997

Form Builder

Selected by this small company to help build forms for production of its pre-cast architectural concrete products.

Utilized vast technical and design knowledge base in the successful interpretation and design of blueprints.

Boosted overall incoming sales by expanding product base to include fiberglass cast construction pieces.

EDUCATION

Brighton High School

Community College of Aurora Police Academy

Colorado Post Certified

OSHA 10 hour completion

First Responder Certified

Class A Driver

REFERENCES

Brian David Walters Entrepreneur 303-***-****

Robert Brown Heavy Equipment 303-***-****

Mike Kinnebrew Truss Industry 303-***-****

John Quinby Retired 303-***-****

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