Customer Service Management

Stacie Brown

**** *.*.*** ****** Boca Raton, Fl. 33486

CAREER OBJECTIVE

To obtain a position with a reputable organization that will allow me to learn, evolve, and deliver.

HIGHLIGHTS OF QUALIFICATIONS

• Goal oriented with a passion for results

• Familiar with copying, filing, research, and correspondence

• Ability to prioritize and work

independently with minimal supervision

• Exceptional organizational skills

• Ability to work under high pressure situations in a fast pace environment

• Skilled in Microsoft Word, Microsoft Excel, and Power Point

EXPERIENCE_____________________________________________________________

Dave & Busters Jacksonville, FL

Server/Trainer 2000-2004 and 2006-2008

• Supervised Shifts

• Trained new hires and advised current employees

• Provided excellent customer service to patrons

Pete’s of Boca Raton Boca Raton, FL

Bartender 1997-2000

• Organized and maintained daily operations of the bar and lounge

• Created a rapport with regular clientele

• Maintained efficient inventory of company’s products for resale

EDUCATION______________________________________________________________

University of North Florida Jacksonville, FL

Coggin College of Business, AACSB Accredited

Bachelor of Business Administration, April 2006

Double Major: Business Management and Marketing

Honors: Deans List Fall 2005

Affiliations:

Delta Sigma Pi International Professional Business Fraternity- Alumnus (2006)

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